Housing Director Jobs

About The Position

Requirements

• Bachelor’s degree from an accredited college and at least seven years of progressive experience in housing, homelessness services, human services, or a related field, including at least three years in a supervisory or management role; a master’s degree in public administration, public policy, social work, urban planning, or a related field may substitute for up to two years of non-supervisory experience.
• Demonstrated experience procuring, administering, and monitoring government contracts with nonprofit or community-based providers, including contract registration, performance management, fiscal oversight, and corrective action.
• Working knowledge of affordable housing, supportive housing, and rental subsidy programs, including Section 8/Housing Choice Voucher rules and causes of subsidy loss.
• Strong analytical skills, including the ability to design and use data systems to track program outcomes and translate findings into practical improvements.
• Excellent written and verbal communication skills, including the ability to prepare clear reports and briefings for senior leadership and external partners.
• Collaborative leadership and the ability to build trust with providers, developers, and colleagues in other agencies and divisions.
• Ability to balance compliance requirements with providers’ and tenants’ practical circumstances.
• Strong project management and organizational skills.
• Sound judgment and commitment to equity and improving outcomes for vulnerable New Yorkers.
• The posting also includes Administrative Staff Analyst (1002A) civil-service qualification pathways, requiring education and professional experience in specified administrative, fiscal, analytical, personnel, social-services, or related fields, including supervisory or managerial experience.

Nice To Haves

• Direct experience with City government, including working across agencies.
• Familiarity with supportive housing models, the Moving On approach, or housing programs for elderly and disabled populations.
• Experience working with affordable housing developers and service providers to structure or evaluate service delivery.
• Experience with program design, evaluation, or redesign.
• Experience managing multiple programs or contracts at once with competing deadlines.

Responsibilities

• Administer and oversee contracts with three community-based organizations serving elderly and disabled Section 8 tenants at risk of losing their subsidy.
• Set provider performance expectations, monitor deliverables and spending, review reports and invoices, and hold providers accountable for outcomes.
• Identify service gaps and trends in subsidy loss and use findings to improve program design, contract scopes, and referral protocols.
• Maintain a list of qualified supportive-service providers, including criteria and processes for adding and reviewing providers.
• Review and approve service plans for quality, feasibility, staffing, and budget to deliver light-touch supportive services to formerly homeless residents of affordable housing.
• Lead review and scoring of new providers through the Request for Qualifications process and refresh the RFQ periodically.
• Design and implement systems to monitor service delivery and track resident and program outcomes.
• Assess the effectiveness of the current supportive-services model and recommend and implement improvements to its effectiveness, realism, and sustainability.
• Lead implementation of the Moving On Initiative with the contracted lead organization, its subcontractor, five supportive housing providers, and a City partner.
• Manage inquiries from the press, advocates, and other stakeholders.
• Manage procurement, contracting, and budgeting in compliance with City rules, including solicitations, contract registration, amendments, renewals, invoicing, and fiscal monitoring.
• Collaborate with City agencies, HPD divisions, developers, and providers to align policy, funding, and operations.
• Supervise and develop staff and represent the program to internal and external partners.
• Prepare reports, briefings, and data analyses for agency leadership and other stakeholders.