Associate Director, Housing Stability

United Way of King County•Seattle, WA

2d•$94,775 - $100,350

About The Position

The Associate Director of Housing Stability leads United Way of King County’s housing stability portfolio, setting strategic direction and ensuring coordinated, equitable, and financially sustainable implementation across adult and family housing stability, youth housing stability, and community systems work. The portfolio includes rental assistance, eviction prevention, diversion, coalition building, and other housing stability programs and initiatives. The position oversees work with community-based grantees, data management, risk management, and rent payment systems, and works closely with an internal Homelessness Prevention team, community stakeholders, and local governments to build an equitable, effective, and scalable homelessness prevention system. The Associate Director directly supervises two to four Senior Program Managers, who oversee housing stability portfolios, and supports their direct reports, including at least five additional staff. The role sets portfolio goals and measures, leads equity-focused strategy, manages program budgets exceeding $15 million, and oversees program quality, compliance, data, and partnerships. The position also serves as a housing stability content expert and spokesperson and partners with policy, development, and brand teams to advance effective solutions.

Requirements

At least five years of progressively responsible experience in Human Services; seven years is preferred.
Bachelor’s degree or equivalent experience, specializing in Social Work/Human Services, Public Administration, or a related field.
Demonstrated expertise in housing stability, eviction prevention, or related social service programs, strategies, and best practices.
Demonstrated experience managing government grants and supervising staff.
Demonstrated success in program management and evaluation, strategic planning, partnership development, project management, and racial equity work.
Ability to manage complex relationships across a wide range of agency and external employees, from frontline employees to executive-level leaders.
Strong staff coaching skills and ability to support managers.
Ability to galvanize teams around a shared purpose and measurable objectives.
Ability to manage complex grants, including federal grants, and support teams in maintaining compliance.
Ability to lead a multi-program portfolio, align distinct areas of work, and translate strategy into priorities and measurable outcomes.
Strong financial management skills, including consolidated budgeting, forecasting, resource allocation, restricted funding oversight, and sustainability planning.
Ability to develop and implement strategies that reduce racial disparities for families.
Ability to develop feasible project plans and adapt to opportunities, obstacles, ambiguity, and change.
Sound judgment in resolving high-stakes issues with senior leadership, handling confidential information, and determining when to escalate decisions.
Ability to remain collaborative and results-driven in the face of obstacles and adversity.
Strong verbal, written communication, and presentation skills.
Ability to work in a fast-paced environment with accuracy, organization, and attention to detail.
Advanced proficiency with Microsoft Office and ability to adapt quickly to new technology.
Understanding of social and racial justice and equity, with a demonstrated commitment to applying racial and economic justice lenses personally and in the workplace.
Lived experience and/or demonstrated professional skills working within a diverse work environment.

Nice To Haves

Seven years of progressively responsible Human Services experience.
Strong knowledge of rental assistance, youth homelessness prevention and diversion, and community systems coordination.
Grant-making experience.

Responsibilities

Set strategic direction for the housing stability portfolio and develop annual and multi-year goals, priorities, and measures of success aligned with organizational strategy and equity commitments.
Test, pilot, and scale programs and grant-making strategies that increase housing security and reduce racial disparities.
Develop and manage program budgets of more than $15 million, ensuring a balanced budget.
Coordinate housing stability programs while preserving each program’s purpose, funding requirements, and geographic scope.
Lead the portfolio’s equity strategy across funding priorities, partner relationships, service access, performance assessment, and organizational decisions.
Establish ways for participants and community-based partners to inform portfolio priorities and improvements.
Build and maintain relationships with government agencies, public and private funders, community leaders, and partner organizations.
Strengthen internal partnerships across HR, Finance, Development, Brand, and IT, and develop cross-team partnerships within the Community Services Team.
Supervise and coach staff, establish decision authority and performance expectations, maintain accountability for delivery, budgets, and compliance, and support professional development.
Oversee grant and contract compliance, subcontractor monitoring, internal controls, and audit readiness; ensure issues are identified and resolved.
Oversee program data strategy and analysis for reporting to funders and internal and external stakeholders.
Use data and homelessness-prevention best practices to connect program outcomes with systems-level learning, identify emerging strategies, and guide program improvements.
Establish portfolio-wide standards for program quality, participant experience, partner accountability, fiscal controls, data quality, and equitable access.
Research strategies, policies, programs, and best practices related to housing security and homelessness prevention.
Prepare executive-level briefings, recommendations, and materials for senior leadership and, as requested, board or committee audiences.
Develop analyses to inform policy development and prepare communications and briefing materials for stakeholders.
Serve as a content expert and spokesperson for housing stability programs.
Partner with the UWKC Policy Team and program leadership to influence local, state, and federal legislative and administrative policies to prevent homelessness, address systemic racism, and scale effective solutions.
Partner with UWKC Development and Brand departments to cultivate and steward relationships with individual donors, foundations, and public funders.
Perform other related duties as assigned.

Benefits

Medical, dental, vision, and life insurance.
Paid time off, including holidays.
403(b) retirement savings plan.
Subsidized transit pass (ORCA Card).
Opportunities to work with smart, passionate, and enthusiastic team members and volunteers.
Ongoing collaboration with diverse staff and constituents.
A culture of high-performance expectations and accountability.
Exciting and challenging work.
Opportunities to help solve the community’s toughest problems.
Competitive pay commensurate with demonstrated successful performance and experience.