Director of Zion Campus

A Safe Place•Zion, IL

About The Position

The Director of Zion Housing leads the operations and services of A Safe Place’s Zion Campus supportive housing program for survivors and families working toward safety, stability, and independence. The role is responsible for resident success and housing stability, as well as the program’s operational and financial performance. The Director provides leadership, staff supervision, case management oversight, and direct resident support, coordinating trauma-informed services with property management, case managers, therapists, community partners, and agency leadership. At least 60% of work time must be spent directly serving clients. The position coordinates housing services including intake assessments, treatment and service planning, life-skills programming, employment support, therapeutic and children’s services, legal advocacy referrals, and community resources. The schedule is full-time and requires some evening and weekend availability and participation in an on-call rotation for the Emergency Shelter Program. The listed salary range is $68,000–$78,000.

Requirements

Bachelor’s degree in Social Work, Counseling, Human Services, Psychology, or a related field, with significant relevant experience.
At least 2–3 years of supervisory experience.
Bilingual English/Spanish skills are required.
Strong leadership, organization, and time-management skills.
Excellent written, verbal, and interpersonal communication skills.
Ability to work effectively with individuals from diverse backgrounds.
Valid driver’s license and reliable transportation.

Nice To Haves

Master’s degree in Social Work, Counseling, or a closely related field.
Professional licensure or eligibility for licensure.
Experience in domestic violence services, supportive housing, homelessness services, or behavioral health.
Knowledge of HUD housing programs and housing requirements.
Familiarity with Medicaid-funded programs and billing practices.
Experience with grant management, reporting, and program evaluation.
IM+CANS certification or willingness to obtain certification.

Responsibilities

Lead the day-to-day operations of Zion Campus housing programs and support residents’ long-term housing stability.
Maintain occupancy goals and monitor waitlists to support program sustainability.
Develop and implement systems to track services, outcomes, and program performance.
Collaborate with property management on housing-related matters and ensure compliance with agency policies, grant requirements, and best practices.
Manage federal, state, and local grant reporting and deliverables; participate in agency meetings, trainings, and assigned on-call rotations.
Conduct intake assessments and eligibility determinations; develop individualized service plans, treatment plans, and safety plans.
Provide trauma-informed, survivor-centered, and harm-reduction-based support, including home visits and case management.
Assist residents with housing retention, benefits access, and connections to community resources.
Coordinate educational workshops, life-skills training, support groups, and resident activities; facilitate referrals to community services and supports.
Provide information about domestic violence laws, Orders of Protection, and related resources.
Supervise program staff, interns, and volunteers; provide coaching, guidance, and performance feedback.
Support hiring, onboarding, training, and professional development; ensure staff compliance with grant requirements and agency standards.
Review timesheets, mileage logs, and program documentation for accuracy.
Develop relationships with landlords, housing providers, and community organizations to expand housing opportunities for survivors and families.
Represent A Safe Place at community events, trainings, and meetings; present at 40-Hour Domestic Violence Training programs as needed.
Collaborate with internal and external partners to improve service delivery and outcomes.