Director of Contracts - Campus Services

Emory University•Atlanta, GA

7d•Hybrid

About The Position

The Director of Campus Services Contracts provides strategic leadership and oversight for the Campus Services Contracts Department and for sourcing, contracting, contract administration, and vendor management across the Campus Services portfolio. The Director advises Campus Services leadership and partners with departmental leaders and University offices to develop contracting strategies that maximize value, improve service delivery, strengthen vendor performance, mitigate institutional risk, and ensure compliance with University contracting and purchasing requirements. The role oversees contracting work across facilities operations and maintenance, capital and construction projects, professional services, equipment, technology, and other goods and services. It leads contract lifecycle and competitive sourcing activities, establishes governance and internal controls, manages contract portfolio and vendor performance processes, and conducts financial analysis to support sourcing decisions. The Director also leads Contracts service delivery and the Campus Services Contracts team, and develops guidance and training for Campus Services leaders and staff. The position may work from home regularly, but requires the ability to commute to Emory University on a flexible weekly schedule based on business needs and department guidelines. Residency in Georgia is required. Emory reserves the right to change remote-work status with notice.

Requirements

Bachelor's degree in business administration, supply chain management, procurement, finance, construction management, contract management, or a related field, and eight years of progressively responsible professional experience in contracting, procurement, strategic sourcing, vendor management, construction/facilities contracting, or related business operations, including demonstrated leadership experience; or an equivalent combination of education, training, and experience.
Demonstrated experience managing complex contracts, competitive sourcing processes, contract negotiations, and vendor relationships.
Demonstrated analytical, communication, negotiation, leadership, and relationship-management skills.
Residency in the state of Georgia.
Ability to commute to Emory University on a flexible weekly schedule based on business needs.

Nice To Haves

Experience with facilities operations, construction and capital contracting, higher education, healthcare, or another complex institutional environment.
An advanced degree and/or relevant professional certification.
Strong knowledge of procurement practices, contract administration, negotiation, risk management, vendor performance management, and procurement systems.

Responsibilities

Provide leadership and oversight for sourcing, contracting, and contract administration across the Campus Services portfolio.
Lead development and implementation of short- and long-range contracting strategies aligned with departmental needs, operational priorities, financial objectives, market conditions, and Campus Services strategic goals.
Advise Campus Services leadership on sourcing approaches, procurement strategies, commercial terms, vendor relationships, contract structures, and opportunities to improve value.
Partner with departmental leaders to identify contracting opportunities that improve service delivery, leverage purchasing volume, reduce administrative burden, control costs, mitigate risk, and improve organizational effectiveness.
Lead and coordinate competitive sourcing activities, including requests for information, requests for qualifications, requests for proposals, bid processes, vendor evaluations, negotiations, and vendor selection, in partnership with University Procurement and other stakeholders.
Oversee the contract lifecycle, including planning, development, review, negotiation, approval, execution, closeout, and records management.
Establish and maintain contracting and procurement governance, processes, procedures, standards, best practices, workflows, and internal controls that promote consistency, transparency, efficiency, appropriate delegation of authority, and compliance.
Partner with University Procurement, General Counsel, Risk Management, Finance, Environmental Health and Safety, Information Technology, and other University offices to identify and address contractual, financial, insurance, operational, regulatory, information-security, compliance, and reputational risks.
Partner with departmental leadership to develop and implement vendor and contract performance-management practices, including service levels, key performance indicators, deliverables, reporting requirements, financial measures, and ways to address performance issues.
Develop processes and tools to monitor Campus Services contract portfolio performance, commitments, spend, expiration and renewal dates, vendor performance, contractual obligations, and emerging risks.
Lead contract-related financial analysis, including pricing structures, cost comparisons, escalation provisions, market benchmarks, lifecycle costs, and total cost of ownership.
Review and continuously improve sourcing, contracting, and contract-administration processes, systems, and workflows, focusing on customer service, transparency, efficiency, appropriate controls, and ease of doing business.
Lead and oversee Contracts service delivery to Campus Services departments, establishing service expectations, performance measures, workload priorities, and processes for timely, consistent, high-quality service.
Develop and coordinate communication, guidance, tools, and training for Campus Services leaders and staff on procurement and contracting policies, processes, responsibilities, and best practices.
Lead the Campus Services Contracts team, including hiring, supervision, performance management, workload management, professional development, succession planning, and organizational capability building.
Understand the varied operating and contracting models across Campus Services and recommend approaches that balance departmental operational requirements with broader Campus Services and University priorities.
Perform other related responsibilities as required.