Director of Zion Campus

A Safe Place•Zion, IL

16h•$68,000 - $78,000•Onsite

About The Position

The Director of Zion Housing leads the Zion Campus supportive housing program serving survivors and families working toward safety, stability, and independence. The role is responsible for residents’ success and the housing program’s operational and financial performance, including program operations, resident services, staff supervision, community partnerships, and housing outcomes. At least 60% of work time must be spent directly serving clients. The Director provides leadership, supervision, case management oversight, and direct resident support. Working with property management, case managers, therapists, community partners, and agency leadership, the Director coordinates housing services, intake assessments, treatment planning, life-skills programming, employment support, therapeutic services, children’s services, legal advocacy referrals, and community resources. The role also supports housing stability and self-sufficiency through trauma-informed services and oversees grant reporting and program performance. A Safe Place works to create a community free from violence and exploitation through prevention, intervention, advocacy, and supportive services, empowering survivors and helping individuals and families build safe, stable, and independent futures.

Requirements

Bachelor’s degree in Social Work, Counseling, Human Services, Psychology, or a related field, with significant relevant experience.
Minimum of 2–3 years of supervisory experience.
Bilingual in English and Spanish.
Strong leadership, organization, and time-management skills.
Excellent written, verbal, and interpersonal communication skills.
Ability to work effectively with individuals from diverse backgrounds.
Valid driver’s license and reliable transportation.
Availability for some evenings and weekends.
Participation in the Emergency Shelter Program on-call rotation.
Ability to sit for extended periods while completing documentation and reports.
Ability to travel within the community for meetings, home visits, and outreach activities.
Ability to lift, carry, and move items weighing up to 60 pounds.
Ability to bend, stoop, kneel, reach, and actively engage in program activities.
Ability to respond quickly to resident and program needs in a dynamic environment.

Nice To Haves

Master’s degree in Social Work, Counseling, or a closely related field.
Professional licensure or eligibility for licensure.
Experience in domestic violence services, supportive housing, homelessness services, or behavioral health.
Knowledge of HUD housing programs and housing requirements.
Familiarity with Medicaid-funded programs and billing practices.
Experience with grant management, reporting, and program evaluation.
IM+CANS certification or willingness to obtain certification.

Responsibilities

Lead the day-to-day operations of Zion Campus housing programs.
Support resident success and long-term housing stability; maintain occupancy goals and monitor waitlists.
Develop and implement systems for tracking services, outcomes, and program performance.
Collaborate with property management on housing-related matters.
Ensure compliance with agency policies, grant requirements, and best practices.
Manage federal, state, and local grant reporting and deliverables.
Participate in agency meetings, trainings, and assigned on-call rotations.
Conduct intake assessments and eligibility determinations.
Develop individualized service plans, treatment plans, and safety plans.
Provide trauma-informed, survivor-centered, and harm-reduction-based support.
Conduct home visits and provide case management services.
Assist residents with housing retention, benefits access, and community resources.
Coordinate educational workshops, life-skills training, support groups, and resident activities.
Refer residents to community-based services and supports.
Provide information about domestic violence laws, Orders of Protection, and related resources.
Supervise program staff, interns, and volunteers; provide coaching, guidance, and performance feedback.
Support hiring, onboarding, training, and professional development.
Ensure staff compliance with grant requirements and agency standards.
Review timesheets, mileage logs, and program documentation for accuracy.
Build relationships with landlords, housing providers, and community organizations to expand housing opportunities for survivors and families.
Represent A Safe Place at community events, trainings, and meetings.
Present at 40-Hour Domestic Violence Training programs as needed.
Collaborate with internal and external partners to improve service delivery and outcomes.