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Housekeeper

Houston Zoo•Houston, TX
•Onsite

About The Position

The Housekeeper works in a fast-paced, goal-driven environment alongside a team and in pairs to keep the Houston Zoo clean and safe for guests, staff, and collection animals. The role works in varied locations, including restrooms, offices, staff areas, and outside exhibits, and requires supporting special events and working weekends and after hours as needed. Housekeepers complete cleaning tasks independently with limited supervision while coordinating with other departments and responding to guest needs.

Requirements

  • High school diploma or GED.
  • One to three months of relevant work experience.
  • Ability to work independently with minimal supervision.
  • Excellent oral and written communication skills.
  • Strong interpersonal and facilitation skills.
  • Ability to partner across teams and with staff at all levels.
  • Ability to work weekends and after hours for events as needed.

Nice To Haves

  • Preferred experience in commercial, institutional, industrial, or similar environments.

Responsibilities

  • Maintain a positive attitude, communicate well, and work as part of a team.
  • Interact helpfully with guests and provide information and directions concerning the Zoo’s mission, rules, and events.
  • Present a professional image while in uniform and respond to radio calls promptly.
  • Report questions, concerns, and supply needs to the supervisor.
  • Complete repetitive tasks while maintaining quality and work with limited supervision.
  • Sanitize bathrooms, including sinks, mirrors, floors, and walls, and replenish supplies.
  • Keep staff offices orderly through general area cleaning.
  • Dust, empty trash and recycling, sweep, mop, and vacuum.
  • Remove trash and litter from public areas.
  • Use appropriate personal protective equipment when working with potentially hazardous chemicals and supplies.
  • Inspect the integrity of supplies and follow Zoo policies and procedures to protect collection animals, guests, and staff.
  • Complete a daily checklist of duties performed.
  • Work special events and support Special Events staff.

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