Housekeeper - Ellis Hotel

Hotel•Atlanta, GA

21d•Onsite

About The Position

Ellis Hotel, a Colwen Hotels property, is seeking a motivated, friendly, detail-oriented Housekeeper. The role is responsible for cleaning, stocking, and maintaining assigned guest rooms in accordance with company and brand standards. Housekeepers interact with guests and other departments, protect guest privacy, and ensure each room meets hotel standards before it is returned to service.

Requirements

Prior experience as a cleaner or housekeeper; hotel experience is preferred.
Detail-oriented and thorough.
Discreet, respectful of guest privacy, and able to work with a high level of integrity.
Able to perform consistently to a high standard.
Able to work quickly without compromising quality.
Able to work with little supervision while maintaining a high level of performance.
Able to interact with guests in a pleasant and friendly manner.
Excellent prioritization and time-management skills.
Willingness to work a rotational 7-day work cycle, including weekends and holidays.

Nice To Haves

Hotel housekeeping experience.

Responsibilities

Receive the list of assigned rooms from the manager and prioritize rooms.
Clean, stock, and maintain assigned guest rooms according to Colwen and brand standards.
Respond promptly to requests from guests and other departments.
Check the cleaning cart inventory, replenish supplies, and transport the cart to assigned floors and rooms.
Protect guest privacy; knock and announce before entering, and return later if a room is occupied.
Check and restock room amenities and supplies according to standards.
Make beds and stock bath linens according to standards.
Clean and disinfect bathrooms, kitchens, and/or coffee stations.
Remove trash, dirty linens, towels, and room-service items from rooms.
Check that appliances are present and in clean working order.
Straighten desk areas and furniture; dust and polish furniture and remove marks or stains from walls and furnishings.
Vacuum carpets and clean floors.
Notify the maintenance department of needed maintenance or repairs.
Conduct a final room walkthrough to ensure the room meets hotel standards.
Launder soiled linens as needed, including loading washers and dryers and folding sheets and towels.
Take found items to the designated lost-and-found area.
Perform other duties as requested.