Housekeeper Lead (Full Time)

Compass Group•New Orleans, LA
•Onsite

About The Position

Crothall Healthcare is hiring a full-time Housekeeper Lead at Ochsner Baptist Hospital in New Orleans, Louisiana. The role supervises, trains, and inspects assigned housekeeping staff to ensure procedures meet unit standards, and assists with housekeeping duties as needed to provide quality service. The position is scheduled for the third shift, 11:00 p.m. to 7:30 a.m., with days that may vary. The fixed pay rate is $17.50 per hour. Prior customer service experience is required.

Requirements

  • Prior customer service experience is required.
  • Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Responsibilities

  • Provide attentive, detail-oriented customer service.
  • Ensure assigned staff report to work and clock in properly; document late or absent employees.
  • Resolve guest complaints and document call-offs, arranging replacements for shifts as needed.
  • Coordinate staff breaks.
  • Prepare and distribute assignment sheets, review priorities, and communicate changes during the shift.
  • Assign keys, radios, and beepers to staff; keep accurate assignment records and ensure keys are secure.
  • Check staff equipment for supplies, neatness, cleanliness, and mechanical problems, and direct personnel to correct deficiencies.
  • Inspect areas to confirm cleaning standards are met.
  • Assist staff in maintaining high standards of cleanliness and service.
  • Conduct staff training as assigned.
  • Contribute to the team and act professionally with customers, coworkers, and others.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Hospital Indemnity Insurance
  • Legal Services
  • Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid and/or unpaid time off benefits may be available in accordance with applicable federal, state, and local laws.
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