HOUSEKEEPER LEAD (FULL TIME)

Compass Group•Town of McMillan, WI

17h•$22 - $27•Onsite

About The Position

Crothall Healthcare is hiring a full-time Housekeeper Lead at Marshfield Medical Center in Marshfield, Wisconsin. The role supervises, trains, and inspects assigned housekeeping staff to ensure procedures meet unit standards, and assists staff as needed to provide high-quality service. The schedule is Monday through Friday, 2:00 p.m. to 12:00 a.m., with rotating weekends required. The stated pay range is $22.00 to $27.00 per hour, with a $1.45-per-hour evening shift differential. Prior housekeeping and/or lead experience is preferred, but training is available. Crothall Healthcare provides specialized support services to the healthcare industry. The Housekeeper Lead contributes to a clean and well-serviced healthcare environment by coordinating staff assignments, addressing service concerns, maintaining equipment and key records, inspecting areas, and supporting staff training and performance. Full-time benefits include medical, dental, vision, life and accidental death insurance, disability insurance, commuter benefits, an employee assistance program, and flexible spending accounts. Team-member benefits also include a retirement plan, associate shopping program, health and wellness programs, a discount marketplace, identity theft protection, pet insurance, and other voluntary benefits. Associates may also be eligible for paid and/or unpaid time off in accordance with applicable law.

Requirements

Prior housekeeping and/or lead experience is preferred; the employer is willing to train.
Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Nice To Haves

Prior housekeeping experience.
Prior lead experience.

Responsibilities

Provide quality customer service with one-on-one attention to detail.
Ensure assigned staff report to work and clock in properly; document late or absent employees.
Resolve internal and external guest complaints to support guest satisfaction.
Document call-offs and find replacements for shifts.
Coordinate staff breaks.
Prepare and distribute assignment sheets, review priorities, and communicate changes during the shift.
Assign keys, radios, and beepers to staff; maintain accurate assignment records and ensure key security.
Check staff equipment for adequate supplies, neatness, cleanliness, and mechanical problems; direct personnel to correct deficiencies.
Inspect areas to confirm cleaning standards have been met.
Assist staff in maintaining high standards of cleanliness and service.
Conduct staff training as assigned.
Contribute to the team and demonstrate professionalism with customers, coworkers, and others.
Perform other duties as assigned.