HOUSEKEEPER LEAD (FULL TIME)

Compass Group•Beaver Dam, WI
•$20 - $23•Onsite

About The Position

Crothall Healthcare is hiring a full-time Housekeeper Lead at Marshfield Medical Center-Beaver Dam in Beaver Dam, Wisconsin. The role supervises, trains, and inspects assigned housekeeping staff to ensure procedures meet unit standards and assists with housekeeping work as needed to provide quality service. The position is scheduled for varying days from 12:00 p.m. to 8:30 p.m. and requires rotating weekends and holidays. Prior lead or supervisory experience is required. The pay range is $20.00 to $23.00 per hour. Crothall Healthcare provides specialized support services to the healthcare industry. The company describes its culture as focused on caring for people, belonging, safety, detail, and excellence. Full-time benefits include medical, dental, vision, life and disability insurance, commuter benefits, an Employee Assistance Program, and flexible spending accounts. Team members are also offered a retirement plan, shopping and wellness programs, a discount marketplace, identity theft protection, pet insurance, and other voluntary benefits. Paid and/or unpaid time off may be available in accordance with applicable laws.

Requirements

  • Prior lead or supervisory experience is required.
  • Must be able to perform the essential functions of the position satisfactorily, with or without a reasonable accommodation.

Responsibilities

  • Provide quality customer service with one-on-one attention to detail.
  • Ensure assigned staff report to work and clock in properly, and document late or absent employees.
  • Resolve internal and external guest complaints to support guest satisfaction.
  • Document call-offs and find replacements for shifts.
  • Coordinate breaks for assigned staff.
  • Prepare and distribute staff assignment sheets, review priorities, and communicate changes during the shift.
  • Assign keys, radios, and beepers to staff; maintain accurate assignment records and ensure key security.
  • Check staff equipment for supplies, neatness, cleanliness, and mechanical problems, and instruct personnel to correct deficiencies.
  • Inspect areas to confirm cleaning standards have been met.
  • Assist staff in maintaining high standards of cleanliness and service.
  • Conduct staff training as assigned.
  • Contribute to the team and demonstrate professionalism with customers, coworkers, and others.
  • Perform other duties as assigned.

Benefits

  • Full benefits
  • Vacation time
  • Sick time
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Hospital Indemnity Insurance
  • Legal Services
  • Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid and/or unpaid time off may be available in accordance with applicable federal, state, and local laws.
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