Housekeeper Lead (Full Time)

Compass Group•Charleston, SC

9d•Onsite

About The Position

The Housekeeper Lead supervises, trains, and inspects assigned housekeeping staff to ensure that procedures meet the unit’s standards. The role also assists with housekeeping duties as needed to ensure high-quality service to guests. This is a full-time position with Crothall Healthcare at MUSC Charleston in Charleston, South Carolina. The schedule is 5:00 p.m. to 1:30 a.m., with days varying and rotating weekends required. The fixed pay rate is $18.50 per hour. No prior experience is required.

Requirements

No prior experience is required.
Must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Responsibilities

Provide quality customer service with one-on-one attention to detail.
Ensure assigned staff report to work and clock in properly, and document late or absent employees.
Resolve internal and external guest complaints to support guest satisfaction.
Document call-offs and arrange replacements for shifts.
Coordinate assigned staff breaks.
Prepare and distribute assignment sheets, review priorities, and communicate changes during the shift.
Assign keys, radios, and beepers to staff; maintain accurate assignment records and ensure key security.
Check staff equipment for adequate supplies, neatness, cleanliness, and mechanical problems, and instruct personnel to correct deficiencies.
Inspect areas to confirm cleaning standards have been met.
Assist staff in maintaining high standards of cleanliness and service.
Conduct staff training as assigned.
Contribute to the team and demonstrate professionalism with customers, coworkers, and others.
Perform other duties as assigned.