Housekeeper Lead (Full Time)

Compass Group•Milwaukee, WI

10d•Onsite

About The Position

TouchPoint Support Services is hiring a full-time Housekeeper Lead at Ascension Columbia St. Mary's Hospital in Milwaukee, Wisconsin. The role supervises, trains, and inspects assigned housekeeping staff to ensure procedures meet the unit’s standards, and assists with housekeeping as needed to provide optimal service to guests. The position supports patients, families, and visitors at Ascension Health hospitals. The pay range is $18.00 to $20.00 per hour. Days and hours may vary, and rotating weekends and holidays are required.

Requirements

Prior housekeeping experience is preferred.

Responsibilities

Provide quality customer service and one-on-one attention to detail.
Ensure assigned staff report to work and clock in properly; document late or absent employees.
Resolve internal and external guest complaints to support guest satisfaction.
Document call-offs and arrange replacements for shifts.
Coordinate staff breaks.
Prepare and distribute assignment sheets, review priorities, and communicate changes during the shift.
Assign keys, radios, and beepers to staff; maintain accurate assignment records and ensure key security.
Check staff equipment for appropriate supplies, neatness, cleanliness, and mechanical problems; direct personnel to correct deficiencies.
Inspect areas to confirm cleaning standards have been met.
Assist staff in maintaining high standards of cleanliness and service.
Conduct staff training as assigned.
Contribute to the team and demonstrate professionalism with customers, coworkers, and others.
Perform other duties as assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical insurance (full-time positions)
Dental insurance (full-time positions)
Vision insurance (full-time positions)
Life Insurance/AD (full-time positions)
Disability Insurance (full-time positions)
Commuter Benefits (full-time positions)
Employee Assistance Program (full-time positions)
Flexible Spending Accounts (FSAs) (full-time positions)
Paid and/or unpaid time off benefits, as applicable under federal, state, and local laws