HOUSEKEEPER LEAD (FULL TIME)

Compass Group•Charleston, SC
•Onsite

About The Position

Crothall Healthcare is hiring a full-time Housekeeper Lead at MUSC Charleston in Charleston, South Carolina. The role supervises, trains, and inspects assigned housekeeping staff to ensure procedures meet unit standards, and assists staff as needed to maintain high-quality service and cleanliness. No prior experience is required. The fixed pay rate is $18.50 per hour. The schedule is 5:00 pm to 1:30 am, with days varying and rotating weekends required.

Requirements

  • No prior experience is required.
  • Must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Responsibilities

  • Provide quality customer service with one-on-one attention to detail.
  • Ensure assigned staff report to work and clock in properly, and document late or absent employees.
  • Resolve internal and external guest complaints to ensure guest satisfaction.
  • Document call-offs and arrange replacements for any shift.
  • Coordinate assigned staff breaks.
  • Prepare and distribute staff assignment sheets, review priorities, and communicate additions or changes during the shift.
  • Assign keys, radios, and beepers to staff, maintain accurate assignment records, and ensure key security.
  • Check staff equipment for appropriate supplies, neatness, cleanliness, and mechanical problems, and instruct personnel to correct deficiencies.
  • Inspect areas to confirm cleaning standards have been met.
  • Assist staff in maintaining high standards of cleanliness and service.
  • Conduct staff training as assigned.
  • Contribute to the team and exhibit professionalism with customers, coworkers, and others.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid and/or unpaid time off benefits in accordance with applicable laws
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