Housekeeper

MCR • Midland, TX

21d • $14 - $15 • Onsite

About The Position

The Housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas at the hotel. Duties include preparing and stocking the work cart, attending the morning stand-up meeting, and folding or assisting with dirty linen in the housekeeping laundry room. The Housekeeper thoroughly cleans and restocks the assigned number of guest rooms each shift and completes additional cleaning projects as directed by the supervisor, including work in storage rooms, public spaces, guest laundry, and room deep-cleaning activities.

All team members are expected to support a clean, friendly, well-organized, and safe hotel. This includes providing welcoming guest service, keeping workspaces clean, completing operational checklists accurately and on time, communicating professionally, and collaborating with the team. The role may also require helping clean guest rooms or public spaces as needed.

Requirements

• Must be at least 18 years old.
• Must have a positive, can-do attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work effectively in stressful, high-pressure situations.
• Must be effective at listening to, understanding, clarifying, and resolving concerns raised by coworkers and guests.
• Must communicate information and ideas clearly.
• Must have a desire to serve guests.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays, based on hotel needs.
• Must meet the physical demands of the role, including stooping, climbing, balancing, kneeling, crawling, standing for sustained periods, walking, repetitive hand and wrist motions, and carrying housekeeping items such as linens, trash, or vacuums.

Nice To Haves

• Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

• Greet guests warmly throughout their stay, use their names when possible, and contribute to guest satisfaction.
• Handle challenging guest situations with hospitality and urgency; understand hotel features, amenities, groups, and events.
• Answer incoming calls using the approved greeting and understand the technology relevant to the role.
• Keep front- and back-of-house areas clean, organized, and safe; assist with cleaning guest rooms and public spaces as needed.
• Complete operational checklists accurately and at designated times, and provide accurate, timely shift handover reports.
• Wear a clean, approved uniform and nametag, and maintain grooming standards.
• Communicate clearly, honestly, and professionally and collaborate with coworkers to support guests and the workplace.
• Complete pre-cleaning tasks, including stocking room supplies and tools on the assigned cart, attending the morning stand-up meeting, and folding or assisting with dirty linen in the housekeeping laundry room.
• Thoroughly clean and restock the assigned number of guest rooms each shift.
• Complete additional cleaning projects as assigned, including storage rooms, public spaces, guest laundry, and room deep-cleaning activities.
• Arrive and clock in on time, clock out at the scheduled shift end unless directed otherwise, clock in and out for breaks as scheduled, and provide sufficient notice when calling out.
• Perform other job-related duties and follow job-related instructions as directed.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health, dental, and vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed