Housekeeper

MCR • King of Prussia, PA

21d • $16 - $16 • Onsite

About The Position

The Housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas at the hotel. The role includes preparing and stocking an assigned work cart, attending the morning stand-up meeting, and folding or assisting with dirty linen in the housekeeping laundry room. Housekeepers thoroughly clean and restock the assigned number of guest rooms each shift and complete additional cleaning projects as assigned, including work in storage rooms, public spaces, guest laundry, and room deep-cleaning activities. Front- and back-of-house areas must be kept clean and organized.

All team members are expected to contribute to guest satisfaction, cleanliness, product consistency, and teamwork. This includes greeting guests warmly, responding to challenging situations with hospitality and urgency, completing checklists accurately and on time, communicating professionally, and maintaining a clean approved uniform and well-groomed appearance.

The job requires a positive attitude, willingness to learn, and ability to follow procedures and work effectively under pressure. The employee must be at least 18 years old and willing to work a varied schedule that may include evenings, nights, weekends, and holidays. The role involves regular physical activity, including stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive hand and wrist motions, and lifting housekeeping items such as linens, trash, or vacuums.

Requirements

• Must be at least 18 years of age.
• Must have a positive attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work well in stressful, high-pressure situations.
• Must effectively listen to, understand, clarify, and resolve concerns and issues raised by coworkers and guests.
• Must be able to convey information and ideas clearly.
• Must have a desire to serve all guests.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
• Must arrive and clock in on time for each shift, follow scheduled break procedures, and clock out at the scheduled shift ending time unless directed otherwise.
• Must not work while off the clock.
• Must provide sufficient notice as directed by a supervisor when calling out for a scheduled shift.
• Must be able to meet the role's physical demands, including stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive motions, and lifting housekeeping items.

Nice To Haves

• Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

• Clean and prepare guest rooms, hallways, and public areas.
• Complete pre-cleaning duties, including stocking the assigned work cart with room supplies and tools.
• Attend the morning stand-up meeting.
• Fold and/or assist with dirty linen in the housekeeping laundry room.
• Thoroughly clean and restock the assigned number of guest rooms during each shift.
• Complete additional cleaning projects as assigned, including work in storage rooms, public spaces, guest laundry, and room deep-cleaning activities.
• Keep front- and back-of-house areas clean, organized, and safe.
• Greet guests warmly while cleaning and contribute to guest satisfaction.
• Complete operational checklists accurately and at designated times.
• Communicate clearly and professionally with team members and provide accurate, timely shift handover reports as required.
• Wear a clean, approved uniform and nametag and maintain a well-groomed appearance.
• Follow scheduled clock-in, clock-out, and break procedures, and provide sufficient notice when calling out for a scheduled shift.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health, dental, and vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed