Housekeeper

Guest Services•Naples, FL

21d

About The Position

The Housekeeper performs skilled and routine maintenance tasks necessary to maintain the cleanliness and sanitation of the unit. The role cleans assigned areas in accordance with management direction and the company’s “green” initiatives, maintains guest rooms and bathrooms, replaces room supplies, performs laundry duties as assigned, and reports quality-control issues, needed repairs, and safety concerns to management. Physical presence at the job site is essential.

Requirements

Partial high school education; a high school diploma or G.E.D. equivalent is preferred.
Strong sanitation habits.
Ability to learn and follow important safety precautions.
Strong customer service abilities and willingness to look for ways to assist customers and coworkers.
Ability to recognize when a problem has occurred and communicate it to management.
Ability to read and write work-related documents in English.
Ability to understand speech and speak clearly in English with customers and coworkers.
Ability to communicate verbally with employees in a fast-paced environment.
Ability to meet the physical demands of the position, including frequent movement, bending, lifting, carrying, reaching, standing throughout the workday, and regularly climbing steps.
Ability to lift, carry, and push up to 35 lbs. regularly, 45 lbs. frequently, and up to 50 lbs. occasionally.
Ability to withstand temperature extremes in indoor and outdoor environments and work in wet, slippery, hot, and damp conditions, including frequently immersing hands in water.
Physical presence at the job site.

Responsibilities

Clean assigned areas as directed by management and in compliance with the company’s “green” initiatives.
Change linens and make beds.
Dust and clean furniture, picture frames, mirrors, windows, baseboards, carpet edges, door panels, door ledges, and thresholds.
Remove trash from receptacles and tables and floors or grounds, and replace trash bags as needed.
Clean and vacuum under beds, desks, gaming tables, and behind nightstands.
Check and replace missing room items, including soaps, shampoos, conditioners, hangers, clocks, ice bucket liners, hair dryers, brochures, and stationery.
Clean bathtubs, tub ledges, sinks, vanity shelves, toilets, bathroom scales, tissue box covers, and soap dishes, keeping them free of spots, mold, mildew, and dust.
Sweep and mop bathroom floors.
Dust lights, sconces, make-up mirrors, and lampshades.
Perform laundry duties as assigned.
Notify the Supervisor of quality-control issues or needed repairs related to housekeeping.
Maintain awareness of safety issues and report them immediately to the manager.