Hotel Valet Jobs

About The Position

Requirements

• High school diploma or GED.
• Valid driver’s license for the state of application, or within a commutable distance from that state, as applicable.
• One month of related experience and/or training, or an equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to read and write standard English; comprehend simple instructions, short correspondence, and memos; and write simple correspondence.
• Ability to present information effectively in one-on-one and small-group situations to guests, clients, and coworkers.
• Ability to perform basic arithmetic, including calculations involving American currency, and understand 24-hour and military time systems and rates based on elapsed time.
• Ability to perform parallel parking.

Nice To Haves

• Ability to operate a manual transmission is highly desirable.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests promptly and use their last names during interactions.
• Welcome guests using the salutation of the day, follow Towne Park phone etiquette, and remain in designated areas when not completing other tasks.
• Park and retrieve vehicles carefully; assist with bell services and luggage storage; open vehicle and hotel doors for guests.
• Help guests with directions, taxis, reservations, and other inquiries; provide information about facility outlets, meeting rooms, amenities, and local attractions.
• Deliver messages, items, and guest amenities as requested, and shuttle guests to locations approved by the site.
• Explain parking rates and vehicle retrieval procedures; issue claim checks after receiving vehicle keys and collect claim checks before returning keys.
• Complete and maintain vehicle ticket information, including key tags, guest folios, vehicle locations, damage surveys, and claim check receipts; record the location on key tags after parking vehicles.
• Calculate and collect revenue for vehicles when needed.

Benefits

• Employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits, subject to eligibility and plan terms.
• Employees may enroll in the company’s 401k retirement savings plan, subject to eligibility and plan terms.