About The Position

The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to guests in an attentive, friendly, and efficient manner. The position is seasonal for November and December 2026 at the Gaylord Opryland Hotel and Resort. No prior experience is needed. The hourly pay range is $17–$19. The role follows established practices and procedures, with specific directions and frequent checks of work. The employee has control over available resources, and errors in judgment could affect the smooth and efficient operation of the department. Work is performed primarily outdoors, potentially for the entire shift, in conditions that may include extreme heat or cold. Travel of up to 5% may be required.

Requirements

  • High school diploma or GED.
  • One to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Basic math skills, including performing arithmetic with American currency and understanding rates based on elapsed time.
  • Ability to read and write standard English, comprehend simple instructions and correspondence, write simple correspondence, and present information effectively in one-on-one and small-group situations.
  • Ability to understand 24-hour and military time systems.

Responsibilities

  • Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests promptly and treat guests and associates with courtesy, respect, and dignity.
  • Maintain accuracy and composure under pressure, use the appropriate salutation, welcome guests, and follow proper Towne Park phone etiquette.
  • Assist guests with directions and inquiries, including information about facility outlets, meeting rooms, amenities, and local attractions.
  • Determine guest charges and process cash, credit, or direct-billing payments; categorize tickets for audit purposes; collect and reconcile revenue; and provide receipts.
  • Complete accurate and timely shift reports, follow cash-bank procedures, operate registers, gates, and credit card machines, and obtain information about daily events and rates.
  • Complete assigned tasks promptly as instructed by the Lead Cashier or Account Manager.

Benefits

  • Employees may be eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and the company 401(k) retirement savings plan; seasonal and temporary roles are not eligible for these benefits.
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