Flexible Days) $15.00 an hr. + tips

AAA Parking•Atlanta, GA

4d•Onsite

About The Position

AAA Parking is hiring a Valet Attendant at the Atlanta Marriott Marquis in Atlanta, Georgia. The role provides guest service as the first and last point of contact, helping create a smooth and memorable hotel experience. The position is full-time, with an 11 PM–7 AM schedule and flexible days. Compensation is $15.00 per hour plus tips. The valet greets guests, assists with doors, coats, and luggage, answers questions, and shares information about hotel services and nearby attractions. The role also involves documenting and checking vehicles, parking and retrieving them efficiently, and securely organizing keys. Valets maintain a professional appearance and a clean, welcoming valet area; coordinate with hotel staff and colleagues; and follow safety procedures while reporting incidents to a supervisor. AAA Parking is a family-operated parking business with more than 65 years of experience. The company describes its service principles as Attitude, Appearance, and Assistance, and emphasizes quality, honesty, professionalism, and excellent experiences for customers and employees.

Requirements

Must be at least 18 years old.
Valid driver's license and clean driving record.
Excellent communication and interpersonal skills.
Basic English reading, writing, and communication skills.
Strong attention to detail and ability to handle stressful situations with poise.
Ability to stand for 100% of the shift.
Ability to lift, push, or pull up to 20 pounds and carry up to 10 pounds.
Flexible schedule based on business needs.
Successfully pass a background and driving record check.

Nice To Haves

Previous experience in hospitality or a high-end customer service role.

Responsibilities

Greet and welcome arriving and departing guests in a proper manner.
Answer customer questions clearly and professionally.
Open car and hotel doors and assist guests with coats and luggage.
Provide information about hotel services and facilities, points of interest, and entertainment attractions.
Assist guests with special needs or disabilities.
Complete valet tickets properly and check vehicles for damage.
Retrieve and park vehicles quickly and efficiently.
Keep vehicle keys organized and secure.
Maintain a clean, professional, and well-groomed appearance in accordance with uniform and appearance standards.
Keep the valet area clean, organized, and inviting.
Coordinate with hotel staff to support smooth guest arrivals and departures.
Communicate with colleagues to coordinate valet operations and support team members during busy periods or special events.
Follow safety protocols to protect guests and their vehicles.
Report accidents, injuries, or incidents to the supervisor immediately.
Conduct routine inspections of the valet area and equipment.
Demonstrate a positive service attitude, professional appearance, and genuine willingness to assist guests.