About The Position

AAA Parking is seeking a friendly, professional, service-minded Valet Attendant at the J.W. Marriott Atlanta Midtown Hotel. The role helps create a positive guest experience by welcoming guests, assisting with doors, coats, and luggage, sharing information about the hotel and local area, and safely parking and retrieving vehicles. Valet Attendants work with hotel staff and teammates, maintain a clean and organized valet area, and follow safety and security procedures. The position is part-time, with second-shift hours from 3:00 p.m. to 11:00 p.m.; workdays vary based on location needs. The listed pay is $12.00 per hour plus tips.

Requirements

  • Must be at least 18 years old.
  • Must have a valid driver's license and maintain an acceptable driving record.
  • Ability to safely operate a variety of vehicles, including automatic-transmission vehicles.
  • Excellent customer service and communication skills.
  • Friendly, professional, and approachable demeanor.
  • Ability to remain calm, courteous, and professional in a fast-paced environment.
  • Dependability and a strong commitment to punctuality and attendance.
  • Availability to work nights, weekends, holidays, and special events as business needs require.
  • Ability to stand, walk, bend, and move throughout the shift and work outdoors in varying weather conditions.
  • Ability to lift and carry guest luggage and other items as needed.
  • Ability to maintain a clean, polished, and professional appearance.
  • Ability to follow safety procedures and responsibly handle guest vehicles, keys, and property.
  • Ability to successfully complete any required background and driving-record checks.

Nice To Haves

  • Previous valet, hospitality, parking, or customer service experience is preferred but not required.
  • Ability to operate manual-transmission vehicles is preferred.

Responsibilities

  • Warmly greet and welcome arriving and departing guests.
  • Answer guest questions clearly and professionally.
  • Open vehicle and hotel doors and assist guests with coats and luggage.
  • Provide information about hotel amenities, local attractions, dining, entertainment, and points of interest.
  • Assist guests with special needs or disabilities.
  • Complete valet tickets accurately and check vehicles for damage.
  • Park and retrieve guest vehicles safely, efficiently, and courteously.
  • Keep vehicle keys secure and organized and treat guest vehicles with care.
  • Maintain a clean, polished, professional appearance.
  • Keep the valet area clean, organized, safe, and inviting.
  • Represent AAA Parking and the hotel partner professionally.
  • Coordinate guest arrivals and departures with hotel staff and communicate with teammates.
  • Support team members during busy periods, special events, and peak arrival times.
  • Follow safety procedures to protect guests, vehicles, keys, and team members.
  • Promptly report accidents, injuries, vehicle damage, and other incidents to a supervisor.
  • Conduct routine inspections of the valet area and equipment.

Benefits

  • Tips
  • Opportunity to build customer service experience
  • Work alongside the J.W. Marriott Atlanta Midtown Hotel team
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