About The Position

AAA Parking is hiring a Valet Attendant to provide exceptional service as the first and last point of contact for guests at the Marriott Atlanta Airport Gateway Hotel. The role involves welcoming guests, assisting with doors, coats, and luggage, answering questions, sharing information about hotel services and local attractions, and helping guests with special needs. Valets also complete valet tickets and vehicle damage checks, retrieve and park vehicles, and keep keys secure and organized. The position requires maintaining a professional appearance and an orderly valet area, coordinating with hotel staff and colleagues, and following safety and security procedures. The job is part-time, on the second shift, with flexible days and a schedule based on business needs. Pay is $11.00 per hour plus tips.

Requirements

  • Must be at least 18 years old.
  • Valid driver's license and clean driving record.
  • Excellent communication and interpersonal skills.
  • Basic English reading, writing, and communication skills.
  • Strong attention to detail and ability to handle stressful situations with poise.
  • Ability to stand for 100% of the shift.
  • Ability to lift, push, or pull up to 20 pounds and carry up to 10 pounds.
  • Flexible schedule based on business needs.
  • Must successfully pass a background and driving record check.

Nice To Haves

  • Previous experience in hospitality or a high-end customer service role.

Responsibilities

  • Greet and welcome arriving and departing guests.
  • Communicate clearly and professionally with customers and answer their questions.
  • Open car and hotel doors and assist guests with coats and luggage.
  • Provide information about hotel services and facilities, local points of interest, and entertainment attractions.
  • Assist guests with special needs or disabilities.
  • Complete valet tickets properly and check vehicles for damage.
  • Retrieve and park vehicles quickly and efficiently.
  • Keep vehicle keys organized and secure.
  • Maintain a clean, professional, well-groomed appearance in accordance with uniform and appearance standards.
  • Keep the valet area clean, organized, and inviting.
  • Coordinate guest arrivals and departures with hotel staff and communicate with colleagues about valet operations.
  • Support team members during busy periods or special events.
  • Follow safety protocols to protect guests and vehicles.
  • Report accidents, injuries, or incidents to the supervisor immediately.
  • Conduct routine inspections of the valet area and equipment.
  • Maintain a positive attitude, professional appearance, and commitment to assisting guests.
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