About The Position

AAA Parking is hiring a Valet Attendant at the Hyatt Regency Atlanta Hotel. The role helps create a welcoming guest experience from arrival to departure by greeting guests, assisting with doors, coats, and luggage, and providing information about hotel amenities and local points of interest. Valet attendants also complete valet tickets and vehicle damage checks, safely park and retrieve vehicles, and keep vehicle keys secure and organized. The position involves working with hotel staff and teammates to coordinate guest arrivals and departures, maintaining a clean and professional appearance and valet area, and following safety procedures to protect guests, vehicles, keys, and team members. The listed pay is $11.50 per hour plus tips. Shift hours and days vary according to location needs; the role is described as second shift with flexible days.

Requirements

  • Must be at least 18 years old.
  • Must have a valid driver's license and maintain an acceptable driving record.
  • Ability to safely operate a variety of vehicles, including automatic and preferably manual-transmission vehicles.
  • Excellent customer service and communication skills.
  • Friendly, professional, and approachable demeanor; ability to remain calm and courteous in a fast-paced environment.
  • Reliability, dependability, punctuality, and consistent attendance.
  • Ability to work nights, weekends, holidays, and special events as business needs require.
  • Ability to stand, walk, bend, and move throughout the shift and work outdoors in varying weather conditions.
  • Ability to lift and carry guest luggage and other items as needed.
  • Ability to maintain a clean, polished, and professional appearance.
  • Ability to follow safety procedures and responsibly handle guest vehicles, keys, and property.
  • Ability to successfully complete any required background and driving-record checks.

Nice To Haves

  • Previous valet, hospitality, parking, or customer service experience is preferred but not required.
  • Ability to operate manual-transmission vehicles is preferred.

Responsibilities

  • Warmly greet and welcome arriving and departing guests.
  • Answer guest questions clearly and professionally.
  • Open vehicle and hotel doors and assist guests with coats and luggage.
  • Provide information about hotel amenities, local attractions, dining, entertainment, and points of interest.
  • Assist guests with special needs or disabilities.
  • Complete valet tickets accurately and perform vehicle damage checks.
  • Park and retrieve guest vehicles safely, efficiently, and courteously.
  • Keep vehicle keys secure and organized and treat guest vehicles with care.
  • Maintain a clean, polished, professional appearance.
  • Keep the valet area clean, organized, safe, and inviting.
  • Work with hotel staff and teammates to coordinate guest arrivals and departures and support busy periods, special events, and peak arrival times.
  • Follow safety procedures and promptly report accidents, injuries, vehicle damage, or other incidents to a supervisor.
  • Conduct routine inspections of the valet area and equipment.
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