About The Position

AAA Parking is seeking a friendly, professional, service-minded Valet Attendant at the J.W. Marriott Atlanta Midtown Hotel in Atlanta, Georgia. The role helps create a positive guest experience by welcoming guests, assisting with their needs, and safely parking and retrieving vehicles. Valets work with hotel staff and teammates in a fast-paced hospitality environment and represent both AAA Parking and its hotel partner. This is a part-time, second-shift role with varying days; the listed shift is 3:00 p.m. to 11:00 p.m. Compensation is $12.00 per hour plus tips. AAA Parking is a family-operated parking company with more than 65 years of industry experience. Its service principles are Attitude, Appearance, and Assistance: a positive attitude, a polished professional appearance, and a willingness to go the extra mile for guests.

Requirements

  • Must be at least 18 years old.
  • Must have a valid driver's license and maintain an acceptable driving record.
  • Ability to safely operate a variety of vehicles, including automatic and preferably manual-transmission vehicles.
  • Excellent customer service and communication skills.
  • Friendly, professional, approachable demeanor; ability to remain calm and courteous in a fast-paced environment.
  • Dependability and commitment to punctuality and attendance.
  • Ability to work nights, weekends, holidays, and special events as business needs require.
  • Ability to stand, walk, bend, and move throughout the shift, and work outdoors in varying weather conditions.
  • Ability to lift and carry guest luggage and other items as needed.
  • Ability to maintain a clean, polished, professional appearance and follow safety procedures while handling guest vehicles, keys, and property responsibly.
  • Ability to successfully complete required background and driving-record checks.

Nice To Haves

  • Previous valet, hospitality, parking, or customer service experience is preferred but not required.
  • Ability to operate manual-transmission vehicles is preferred.

Responsibilities

  • Warmly greet arriving and departing guests and answer questions professionally.
  • Open vehicle and hotel doors and assist guests with coats and luggage.
  • Provide information about hotel amenities, local attractions, dining, entertainment, and other points of interest.
  • Assist guests with special needs or disabilities.
  • Complete valet tickets accurately and check vehicles for damage.
  • Park and retrieve guest vehicles safely, efficiently, and courteously.
  • Keep vehicle keys secure and organized, and treat guest vehicles with care.
  • Maintain a clean, polished, professional appearance.
  • Keep the valet area clean, organized, safe, and inviting.
  • Coordinate guest arrivals and departures with hotel staff and communicate with teammates throughout each shift.
  • Support coworkers during busy periods, special events, and peak arrival times.
  • Follow safety procedures to protect guests, vehicles, keys, and team members.
  • Report accidents, injuries, vehicle damage, and other incidents to a supervisor immediately.
  • Conduct routine inspections of the valet area and equipment.

Benefits

  • Tips in addition to the stated hourly wage.
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