Valet Attendant l Hotel Burg | Leesburg, VA | Modus by PM Hotel Group

PM New•Leesburg, VA

1d•Onsite

About The Position

Hotel Burg is seeking a friendly, energetic, service-oriented Valet Attendant to help create a welcoming and memorable guest experience. The role includes greeting guests, safely parking and retrieving vehicles, assisting with luggage, escorting guests, providing hotel and local information, and supporting Front Desk operations. When assigned, the attendant transports guests in the hotel's private vehicle to approved destinations. The role also involves maintaining clean and organized entrance, valet, lobby, and luggage-storage areas; keeping accurate valet and parking records; following payment, cash-handling, and gratuity procedures; and collaborating across departments. Open availability is required for mornings, evenings, nights, weekends, and holidays. The position requires a valid driver's license and a driving record that meets company requirements, the ability to operate different types of vehicles, and the ability to lift and carry luggage weighing up to 75 pounds. Attendants must be able to stand, walk, and remain active for extended periods, including outdoors in varying weather conditions. Previous valet, bell service, or hospitality experience and a high school diploma or equivalent are preferred. The listed pay range is $14.00–$15.00 per hour. Benefits include health, dental, and vision insurance and a 401(k), available on Day 1; free virtual fitness classes and discounted in-person memberships; gifted PTO on Day 1 and paid holidays; paid parental leave; tuition reimbursement opportunities; hotel and food-and-beverage discounts; and opportunities for professional growth and advancement. The employer describes the work environment as fun, supportive, and team-oriented.

Requirements

Open availability, including mornings, evenings, nights, weekends, and holidays.
Valid driver's license and a driving record that meets company requirements.
Ability to safely operate different types of vehicles, including automatic and manual transmissions if required.
Friendly, professional, and guest-focused attitude.
Strong communication and customer service skills.
Ability to work independently and as part of a team.
Good organizational skills and attention to detail.
Ability to lift and carry luggage weighing up to 75 pounds, with or without reasonable accommodation.
Ability to stand, walk, and remain active for extended periods, including working outdoors in varying weather conditions.

Nice To Haves

Previous valet, bell service, or hospitality experience.
Knowledge of local attractions, restaurants, and transportation options.
High school diploma or equivalent.

Responsibilities

Welcome guests upon arrival and provide friendly, professional service throughout their stay.
Safely park and retrieve guest vehicles according to hotel valet procedures.
Load, unload, deliver, and store guests' luggage.
Escort guests to their rooms and explain hotel amenities and services.
Safely transport guests in the hotel's private vehicle to approved destinations when assigned.
Assist the Front Desk team with guest requests, check-in and check-out support, and general inquiries.
Provide directions and local recommendations and assist with transportation arrangements.
Keep the hotel entrance, valet area, lobby, and luggage-storage areas clean, safe, and organized.
Maintain valet tickets, keys, and parking records according to hotel procedures.
Follow hotel policies for guest payments, cash handling, and gratuities.
Work with other departments to support a smooth and enjoyable guest experience.
Perform other duties as assigned.