Valet Attendant l Hotel Burg | Leesburg, VA | Modus by PM Hotel Group

PM Hotel Group • Leesburg, VA

2d • $14 - $15 • Onsite

About The Position

Hotel Burg is seeking a friendly, energetic, and service-oriented Valet / Bell Person to help create a welcoming and memorable guest experience. The role includes greeting guests, assisting with luggage, parking and retrieving vehicles, sharing local recommendations, and supporting guests throughout their stay. Associates may also transport guests in the hotel's private vehicle to approved destinations when assigned and assist the Front Desk team with guest requests and check-in/check-out support.

Requirements

• Open availability, including mornings, evenings, nights, weekends, and holidays.
• Valid driver's license and a driving record that meets company requirements.
• Ability to safely operate different types of vehicles, including automatic and manual transmissions if required.
• Friendly, professional, guest-focused attitude.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Good organizational skills and attention to detail.
• Ability to lift and carry luggage weighing up to 75 lbs., with or without reasonable accommodation.
• Ability to stand, walk, and remain active for extended periods, including working outdoors in varying weather conditions.

Nice To Haves

• Previous valet, bell service, or hospitality experience.
• Knowledge of local attractions, restaurants, and transportation options.
• High school diploma or equivalent.

Responsibilities

• Welcome guests upon arrival and provide friendly, professional service throughout their stay.
• Safely park and retrieve guest vehicles according to hotel valet procedures.
• Load, unload, deliver, and store guest luggage.
• Escort guests to their rooms and explain hotel amenities and services.
• Transport guests in the hotel's private vehicle to approved destinations when assigned.
• Assist the Front Desk team with guest requests, check-in/check-out support, and general inquiries.
• Provide directions, local recommendations, and help arrange transportation.
• Keep the hotel entrance, valet area, lobby, and luggage storage areas clean, safe, and organized.
• Maintain valet tickets, keys, and parking records according to hotel procedures.
• Follow hotel policies for guest payments, cash handling, and gratuities.
• Coordinate with other departments to support a smooth guest experience.
• Perform other duties as assigned.

Benefits

• Health, dental, and vision insurance, plus 401(k), available on Day 1.
• Free virtual fitness classes and discounted in-person memberships.
• Gifted PTO on Day 1 and paid holidays.
• Paid parental leave.
• Tuition reimbursement opportunities.
• Hotel and food & beverage discounts.
• Opportunities for professional growth and career advancement.
• Fun, supportive, and team-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed