Housekeeping Room Attendant | Motto by Hilton | Washington, DC | Modus by PM Hotel Group

PM New•Washington, DC

7d•Onsite

About The Position

The Housekeeping Room Attendant cleans and maintains hotel guest rooms according to established cleanliness and quality standards, ensuring arriving guests find clean, functional, and welcoming rooms. The role replenishes guest amenities and supplies, assists with deep-cleaning projects and other housekeeping duties, and responds to guest requests promptly and professionally. The attendant follows hotel procedures for cleaning, safety, and handling guest belongings, and works with the housekeeping team to complete daily room assignments and deadlines. The position requires previous hotel housekeeping experience, including guest-room cleaning experience. The ideal candidate is organized, dependable, detail-oriented, efficient in a fast-paced environment, and committed to high cleanliness standards and excellent guest service. Good communication skills, a friendly and professional demeanor, the ability to work independently and with a team, and open availability are needed. Shifts are primarily mornings, typically 7:00 a.m.–3:30 p.m., and include weekdays, weekends, and holidays. The role involves frequent movement, bending, reaching, and standing, and requires moving throughout the hotel and lifting up to 50 pounds, with or without reasonable accommodation.

Requirements

Previous hotel housekeeping experience is required, preferably including experience cleaning guest rooms.
Take pride in maintaining high cleanliness standards and providing excellent guest service.
Be organized, dependable, and detail-oriented, and work efficiently in a fast-paced environment.
Have good communication skills and a friendly, professional attitude toward guests and colleagues.
Be able to work independently while contributing to a team.
Have open availability for primarily morning shifts, including weekdays, weekends, and holidays.
Be able to frequently move, bend, reach, and stand; move throughout the hotel; and lift up to 50 pounds, with or without reasonable accommodation.

Responsibilities

Clean and maintain hotel guest rooms according to established cleanliness and quality standards.
Ensure arriving guests find clean, functional, and welcoming rooms.
Replenish guest amenities and supplies as needed.
Assist with deep-cleaning projects and other housekeeping duties.
Respond to guest requests promptly and professionally.
Follow hotel procedures for cleaning, safety, and handling guest belongings.
Work collaboratively with the housekeeping team to meet daily room assignments and deadlines.