Hotel Front Desk Agent
Holiday Inn Express Bettendorf • Bettendorf, IA3d • Onsite
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Hotel Front Desk - Full Time
Holiday Inn Express Bettendorf•Bettendorf, IA
•Onsite
About The Position
The Holiday Inn Express Bettendorf, located in the growing TBK Sports Complex right off of I-80, is seeking a full-time Front Desk Agent. This role offers a lively, high-energy atmosphere filled with teams, families, and fans, providing an opportunity to meet people from all over and create a great first impression for guests. The position involves flexible hours between 1st shift (7am to 3pm) and 2nd shift (3pm to 11pm), including weekends. The ideal candidate will be part of a supportive team that feels like family. The hotel is locally owned and operated by Frontier Hospitality Group, which currently has 8 properties and 5 brands within its portfolio.
Requirements
- Valid driver's license
- 22 year age requirement per our insurance guidelines (for shuttle runs)
- Has a positive, can-do attitude
- Loves working with people
- Stays calm under pressure during busy game weekends
- Brings energy and enthusiasm to every shift
Nice To Haves
- Love sports or enjoy a team-oriented environment
- Have customer service or hospitality experience
Responsibilities
- Answering phones
- Taking guest reservations
- Performing check-ins and check-outs
- Answering questions about the hotel and area
- Handling and resolving guest complaints
- Performing shuttle runs when needed
Benefits
- Health insurance (for those who work 30+ hours a week)
- Dental insurance (for those who work 30+ hours a week)
- Vision insurance (for those who work 30+ hours a week)
- Voluntary life insurance (for those who work 30+ hours a week)
- Travel discounts
- Growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
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