Health Program Manager Jobs

About The Position

Requirements

• Bachelor's degree in a work-related discipline or field from an accredited college or university.
• Two to three years of progressively responsible and directly related work experience.
• Demonstrated ability to act as a thought leader and operational expert for assigned areas.
• Ability to communicate effectively at all organizational levels, including in situations requiring instruction, persuasion, negotiation, conflict resolution, consultation, and advice.
• Demonstrated experience developing effective written communications, reports, and summaries.
• Ability to establish and maintain effective relationships with diverse groups within and outside the organization and gain their cooperation.
• Ability to plan, organize, motivate, mentor, direct, and evaluate the work of others.
• Ability to influence others.
• Ability to resolve conflicts or negotiate to achieve positive results and maintain effective interpersonal relationships.
• Knowledge of Lean, Just-in-Time (JIT), Six Sigma, and/or Agile/Scrum techniques.
• Knowledge of Microsoft Word, Excel, PowerPoint, Visio, Access, Project, and Outlook.
• Knowledge of business and management principles, strategic planning, leadership development, and education techniques.
• Strong understanding of construction project-management principles and the capital project lifecycle.
• Financial and operational acumen, analytical thinking, and ability to independently manage complex initiatives and competing priorities.

Nice To Haves

• PMP - Project Mgmt Professional certification preferred.

Responsibilities

• Provide program leadership for assigned functional and cross-functional improvement efforts.
• Manage, assess, and document program improvement efforts and scope using the standard A3 template.
• Define project scope, goals, and deliverables in collaboration with management and stakeholders.
• Implement quality-control measures to support compliance with department, hospital, University, and government requirements.
• Coordinate and participate in staff training and competency assessments for program equipment, supplies, and techniques; develop unit programs, roles, responsibilities, and algorithms as appropriate.
• Review participant-performance reports with relevant contacts and provide coaching or training as needed.
• Track equipment technology, recommend equipment additions or replacements, and coordinate equipment trials.
• Conduct rounds in patient-care areas for consultation, coaching, program promotion, and safety; coordinate training and implementation of program strategies.
• Work with program champions, vendors, and hospital departments to develop and distribute program publicity materials.
• Collaborate with organizational stakeholders to support consistent application of program practices across groups.
• Serve on program committees, report results to Senior Leadership through appropriate channels, and attend unit-based meetings to address program issues.
• Maintain data related to program implementation and injuries, including injury expense reduction, and maintain a quarterly dashboard of outcome and process metrics.
• Coordinate interdisciplinary program communications, including paper forms and patient handouts.
• Align program design and structure with organizational initiatives and projects; provide the Director with strategic input regarding current and future client business objectives.
• Partner with Operations Managers to identify leadership needs and internal capacity and facilitate strategic changes in project scope or team assignments.
• Coach and mentor department staff through change processes and continuous-improvement cycles.
• Build relationships with departments and physician groups and understand their workflows.
• Prepare and maintain accurate, coherent, timely, and auditable project records and cost estimates, as applicable, within department guidelines.
• Coordinate and standardize capital financial review processes; analyze project budgets and forecasts.
• Oversee resource workload planning and variance analysis and develop project and portfolio dashboards.
• Establish consistent reporting and governance practices and support complex capital programs through cross-functional coordination, milestone and risk tracking, stakeholder alignment, and executive-level reporting.
• Identify opportunities to improve project-management processes and operational efficiency.