Workforce Development Program Manager & Career Coach (Health Care Instructional Leadership)

COPE Health Solutions•Ventura, CA

13d•$70,304 - $74,664•Onsite

About The Position

The Program Manager maintains day-to-day operations at Health Scholars sites, including hospitals and ambulatory care centers. As a Float Program Manager, the role supports Program Managers across multiple sites in a geographic area with community recruitment, operations, and training. When a permanent site position becomes available, the Float Program Manager is expected to fill the Program Manager role at that location. The position connects Health Scholar participants, the internal team, and client organizations to ensure smooth program operations. Responsibilities range from supporting a strong participant experience and meeting recruitment goals to building relationships with hospital and health system executives. The role offers work at the intersection of healthcare delivery, student mentorship, and program administration. The position is based in Ventura, California, reports to the Regional Manager, has no direct reports, involves travel up to 80%, and is regular, full-time work. Salary range: $70,304–$74,664.

Requirements

Bachelor’s degree and 1–2+ years of work experience are strongly preferred.
Passion for student teaching, mentoring, and development.
Strong project and people management skills; experience managing large groups is strongly preferred.
Recruitment experience is preferred; comfort with recruiting and networking is required.
Valid driver’s license and reliable transportation.
Excellent interpersonal, oral, and written communication skills.
Ability to work independently at the client site as the sole Program Manager.
Availability to participate in regional trainings during evenings and some weekends, typically 1–2 weekends each month.
Ability to travel occasionally to the corporate office in downtown Los Angeles.
Proficiency in Microsoft Office programs, including Outlook, Word, Excel, PowerPoint, and Visio.

Nice To Haves

Experience and interest in health care.
Recruitment experience.
Experience managing large groups.

Responsibilities

Recruit diverse Health Scholar candidates on an ongoing basis by attending fairs and presentations, cultivating campus relationships, engaging student organizations, and using other recruitment opportunities.
Support Program Managers at multiple sites and provide direct supervision, mentorship, coaching, and professional development to program participants, typically 50–200 per site.
Manage and improve or implement on-site operations, including quarterly Scholar training, departmental operations, recruitment activities, meetings, workshops, and major projects such as seasonal programs.
Build and manage relationships with hospital client executives and staff through regular meetings, committees, and daily rounding.
Analyze quantitative and qualitative program metrics to report service-line impact and client risks, and identify opportunities to demonstrate value.
Identify opportunities for client growth, including additional clinical and administrative department rotations, in coordination with client executives.
Work with the Account Principal and other team members to pursue opportunities to add value through services such as value-based payment, population health management, PMO, and process improvement.
Support firm-wide business development through activities such as market research and contributing to articles or other business-development materials.
Identify and mitigate risks, address complaints or concerns from clients, staff, or participants, and escalate high-risk matters to management.
Participate as a billable team member on client consulting projects when time and program performance allow.
Model sound judgment, professionalism, and conflict-resolution skills for program participants.
Ensure compliance with local, state, and federal regulations, client-site policies, and ethical standards.
Carry out other assigned responsibilities, tasks, and projects.