Workforce Career Coach

Eckerd Connects • Durham, NC

19h

About The Position

The Workforce Career Coach serves as the primary point of contact for program participants and others in their circles of influence. The role ensures regulatory requirements are met for eligibility, participation, case notes, and follow-up services, documenting service needs and arrangements related to employment, retention, and termination according to data-management procedures established by program management and funding sources.

The Career Coach recruits participants, identifies employment and educational opportunities, and conducts or participates in community activities that support participant development. The coach delivers training in software applications, work readiness, and basic remedial math and reading skills, and develops presentation and facilitation skills to engage students in meeting program goals. The role also builds connections with employers and community organizations to promote and strengthen the program and participant success.

Eckerd Connects provides Workforce Innovation and Opportunity Act services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies. Its workforce programs support career pathways for youth, adults, and dislocated workers through occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities.

Requirements

• High school diploma or equivalent.
• Past experience working with the targeted population.
• At least 3 years of relevant work experience.
• Proficiency with Microsoft Office applications or online database tracking systems.
• Appropriate and valid state driver’s license.
• Ability to meet Eckerd’s auto insurance requirements and drive for business purposes.
• Must pass a drug screen in compliance with the Substance Abuse and Drug-Free Workplace policy.

Nice To Haves

• Related bachelor’s degree from an accredited college or university.

Responsibilities

• Serve as the primary point of contact for participants and others in each participant’s circle of influence.
• Meet regulatory requirements for eligibility, participation, case notes, and follow-up services.
• Document service needs and activities or arrangements related to employment, retention, and termination in accordance with program and funding-source data-management procedures.
• Recruit participants for the program and identify and recruit target populations and employers.
• Seek employment and educational opportunities for participants as they complete the program.
• Attend and conduct community activities related to participant development.
• Deliver skills training in software applications, work readiness, and basic remedial math and reading.
• Develop presentation and facilitation skills to engage students in meeting program goals.
• Connect frequently with employers and community organizations to market and enrich the program and support participant success.

Benefits

• Low-cost medical, dental, and vision insurance.
• 19 days of paid time off in the first year.
• 11 paid holidays.
• Retirement savings plan with employer match up to 5%.
• Flexible spending accounts.
• Paid short-term disability and voluntary long-term disability.
• Group term life and AD&D insurance.
• Voluntary term life insurance.
• Public Service Loan Forgiveness (PSLF) eligible employer.
• PTO Exchange.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED