Career Coach

Metropolitan Family Services • Chicago, IL

3d • $45,000 - $48,000

About The Position

Metropolitan Family Services is hiring a full-time Career Coach for its Midway Team. The role supports job seekers through career exploration, employment planning, job readiness, and job retention. The Career Coach works with referral sources, community organizations, workforce providers, and agency staff, while maintaining required records and meeting program, grant, and agency deadlines. The position requires travel between sites and to job seekers’ homes, worksites, and community meetings using a personally owned vehicle. The average salary is $45,000–$48,000, with compensation based on related experience, position requirements, and candidate qualifications.

Requirements

• High school diploma or equivalent education.
• At least one year of training or demonstrated experience providing workforce development or case management.
• At least one year of training or demonstrated experience providing workforce development or case management services for at-risk populations.
• Demonstrated experience coaching and goal setting.
• Effective work with diverse staff and service populations.
• Exceptional customer service and organizational skills.
• Written and verbal communication skills.
• Knowledge of Microsoft Office and willingness to learn and demonstrate growth within a specified period.
• Satisfactorily pass relevant screenings and criminal background checks.
• Driving for work using a personally owned vehicle; travel between sites is required.

Nice To Haves

• Bachelor’s degree in human resources management, business, communications, or a related field.

Responsibilities

• Perform situational assessments and vocational exploration activities.
• Assess barriers to employment and provide supportive services where appropriate.
• Develop, implement, and monitor individual employment plans.
• Coordinate and communicate with referral sources, community-based organizations, and other workforce providers.
• Monitor employment retention, obtain employment verifications, and enter proof of employment into the required database.
• Work within program, grant, and agency requirements to meet deadlines.
• Collaborate with workforce staff to plan and implement services and meet program deliverables and goals.
• Travel to job seekers’ homes, worksites, community meetings, and other sites.
• Maintain job seekers’ physical and electronic files in the funder-required database.
• Facilitate Job Readiness Training and other group activities.
• Assist job seekers with creating and editing resumes and cover letters.
• Contact job seekers weekly after enrollment, gradually reducing contact after employment placement.
• Conduct mock interviews.
• Assist job seekers in establishing employment goals.
• Participate in required professional development.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Employer HSA contributions of $2,000 for individual coverage and $4,000 for family coverage, prorated to benefits start date
• Free Teladoc general medicine and behavioral health services for all team members
• 401(k) plan with a 4% employer match, vested at 100% on the first day of eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED