Career Coach

Metropolitan Family Services • Chicago, IL

3d • $45,000 - $52,000

About The Position

Metropolitan Family Services is hiring a full-time Career Coach to join its Southeast Team. The role supports job seekers through career exploration, employment planning, job-readiness activities, and employment retention. The average salary is in the $45,000–$52,000 range; compensation is commensurate with related experience, position requirements, and candidate qualifications.

The Career Coach works with job seekers, workforce staff, referral sources, and community organizations to address employment barriers and achieve program goals. The position involves travel between sites and to job seekers’ homes, worksites, and community meetings, using a personally owned vehicle. The role may require working one Saturday and at least one late night per month.

Requirements

• High school diploma or equivalent education.
• At least 1 year of training or demonstrated experience in workforce development or case management.
• At least 1 year of training or demonstrated experience providing workforce development or case management services for at-risk populations.
• Demonstrated experience in coaching and goal setting.
• Effective written and verbal communication skills.
• Ability to work effectively with diverse staff and service populations.
• Exceptional customer service skills.
• Exceptional organizational skills.
• Knowledge of Microsoft Office and willingness to learn.
• Ability to satisfactorily pass relevant screenings and criminal background checks.
• Ability to drive for work using a personally owned vehicle and travel between sites.
• Ability to meet the position’s physical demands, including sustained sitting and standing, frequent talking, hearing, and handling or operating objects or controls, occasional bending, stretching, stooping, kneeling, and crouching, and close visual acuity.

Nice To Haves

• Bachelor’s degree in human resources management, business, communications, or a related field.

Responsibilities

• Perform situational assessments and vocational exploration activities.
• Assess and address barriers to employment and provide supportive services where appropriate.
• Develop, implement, and monitor individual employment plans.
• Coordinate and communicate with referral sources, community-based organizations, and other workforce providers.
• Monitor employment retention, obtain employment verifications, and enter proof of employment into the required database.
• Work within program, grant, and agency requirements to meet deadlines.
• Collaborate with workforce staff to plan and implement programs and achieve deliverables and goals.
• Travel to job seekers’ homes, worksites, community meetings, and other sites.
• Maintain job seekers’ physical and electronic files in the funder-required database.
• Facilitate Job Readiness Training and other group activities.
• Help job seekers create and edit resumes and cover letters.
• Contact job seekers weekly after enrollment and gradually decrease contact after employment placement.
• Conduct mock interviews.
• Assist job seekers in establishing employment goals.
• Complete required professional development.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Employer contributions to HSA accounts: $2,000 for individual coverage and $4,000 for family coverage, prorated to the benefits start date
• Free Teladoc general medicine and behavioral health services for all team members
• 401(k) plan with a 4% employer match, vested at 100% on the first day of eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED