Sr. Technical Program Manager

Lyra Health
•$114,000 - $157,000

About The Position

Lyra Health is seeking a Technical Program Manager to serve as the point of contact and interface between the engineering team and business partners for strategic initiatives and complex development efforts. The role suits a self-driven, highly organized collaborator who is passionate about making a difference. The position owns planning, execution, and delivery of complex cross-functional initiatives; aligns technology leadership and business partners around functional and strategic needs; and supports clear communication, shared ownership, and effective collaboration across teams. It also designs and implements scalable processes and best practices to improve team efficiency and effectiveness, and addresses issues by identifying root causes and implementing countermeasures. This is a full-time position employed by Lyra Health, Inc. The anticipated annual base salary range is $114,000 to $157,000. Placement within the range depends on job-related factors, including skills, qualifications, experience, and location. The role may also be eligible for discretionary bonuses.

Requirements

  • At least 6 years of technical program or project management experience.
  • Customer-centric mindset, with a focus on how work improves outcomes for internal and external customers.
  • Strong technical fluency and ability to learn Lyra's high-level systems, integrations, and key platform functions.
  • Excellent communication skills, including representing complex topics to audiences with varied technical levels and encouraging feedback and idea-sharing.
  • Expertise in planning, organization, multitasking, and execution, with a focus on quality and operational efficiency.
  • Experience practicing agile project management methodologies.
  • Proficiency with ticketing systems such as Jira, Zendesk, or ServiceNow, and experience with analytics.

Nice To Haves

  • Prior startup and/or healthcare experience, with the ability to balance multiple ongoing initiatives in a fast-paced environment.
  • Proficiency with emerging AI tools and technologies to enhance program delivery and cross-functional collaboration.

Responsibilities

  • Own the planning, execution, and delivery of complex, cross-functional initiatives.
  • Collaborate with technology leadership and business partners to align functional and strategic needs.
  • Promote clear communication, shared ownership, and effective collaboration across teams with varying goals and viewpoints.
  • Align stakeholders and keep relevant audiences updated.
  • Design and implement scalable, repeatable processes and best practices that improve team efficiency and effectiveness and support continuous improvement.
  • Problem-solve, identify root causes of issues, and implement effective countermeasures.

Benefits

  • Comprehensive healthcare coverage, including medical, dental, vision, FSA/HSA, life, and disability insurance.
  • Coaching and therapy services through Lyra for Lyrians.
  • Company equity through discretionary restricted stock units.
  • Paid vacation, sick days, and company holidays.
  • Paid parental leave.
  • 401(k) with up to 3% matching.
  • Monthly technology allowance.
  • Well-being perks and activities, surprise swag, and regular community celebrations.
  • Potential eligibility for discretionary bonuses.
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