Drug-GM Merchandise Clerk
The Kroger Co. • Indio, CA5d
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DRUG-GEN MDSE/CLERK
The Kroger Co.•Indio, CA
About The Position
The Drug-GM Merchandise Clerk helps create an outstanding customer experience by providing exceptional service and maintaining a safe, clean department. The role supports the department manager in achieving sales and profit goals and in monitoring quality assurance standards. The clerk embraces the Customer 1st strategy and the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.
Requirements
- Retail experience.
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math.
Responsibilities
- Create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
- Learn and maintain knowledge of department products, respond to questions, and make suggestions.
- Offer product samples to introduce customers to new items or products they ask about.
- Inform customers about Drug GM specials and recommend items to help them find the products they want and need.
- Review sell-by dates and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering or shipping discrepancies to the department manager.
- Maintain a positive attitude and stay current with present, future, seasonal, and special advertisements.
- Follow safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment as part of preventive maintenance and notify the appropriate manager about items needing repair.
- Notify management of customer or employee accidents.
- Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
- Work cooperatively in a fast-paced and sometimes stressful environment.
- Manage conflict reasonably and in a nonconfrontational, cooperative manner.
- Act honestly and with integrity when handling customer and business information.
- Follow directions and seek assistance as needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Perform the essential functions of the position with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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