DRUG-GEN MDSE/CLERK
The Kroger Co.•Whittier, CA
•$17 - $23
About The Position
Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage excellent customer service, and demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.
Requirements
- Retail experience.
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math.
Responsibilities
- Help customers feel welcome and appreciated by answering questions about products sold in the department and throughout the store.
- Maintain knowledge of department products and answer questions or make suggestions about them.
- Offer product samples to help customers discover items or try products they ask about.
- Inform customers about Drug GM specials and recommend items to meet their needs.
- Review sell-by dates and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering or shipping discrepancies to the department manager.
- Maintain a positive attitude and stay current on present, future, seasonal, and special advertisements.
- Follow safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment as part of preventive maintenance and notify the appropriate manager of items needing repair.
- Notify management of customer or employee accidents.
- Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
- Work cooperatively in a fast-paced and sometimes stressful environment.
- Manage conflict reasonably, cooperatively, and without confrontation.
- Handle customer and business information honestly and with integrity.
- Follow directions and seek assistance when needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Perform the essential functions of the position with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
