(USA) GM Coach (Non-Complex) - WM

Walmart•Glasgow, KY

2d•$65,000 - $100,000•Onsite

About The Position

The GM Coach (Non-Complex) leads and develops store teams, delivers exceptional customer service, and drives financial performance and sales within the designated store area. The role oversees merchandising, inventory flow, operational processes, budgeting, expense control, and plans to achieve sales and profit goals while mitigating shrink. The position supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and fostering a workplace where associates feel a sense of belonging. It coordinates business activities and initiatives with key stakeholders, measures progress, identifies improvement opportunities, and ensures compliance with company policies, values, and standards of ethics and integrity. The role is based at 2345 Happy Valley Rd, Glasgow, Kentucky. Walmart lists an annual salary range of $65,000–$100,000, with additional annual or quarterly performance bonuses and possible location-based or other differentials. Employment classification is not explicitly stated; full-time is assumed under the applicable parsing instructions.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead and develop teams through training, active listening, store tours, and feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
Model and demonstrate customer service standards using the One Best Way service model.
Manage and support customer service initiatives, resolve customer needs and complaints, and implement action plans to correct deficiencies and improve the customer experience.
Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize associates, and support staffing and development needs.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, support business plans, establish objectives, measure results, and address improvement opportunities.
Ensure compliance with company policies and procedures and support the company’s mission, values, ethics, and integrity standards.
Build inclusive, high-performing teams; develop talent, communicate effectively, and encourage collaboration, accountability, continuous learning, and adaptability.
Support Walmart’s goal of becoming a regenerative company, including efforts to create belonging, eliminate waste, and participate in local giving.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, and PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability coverage.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit: Walmart-paid eligible programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered subject to eligibility requirements.
Performance-based bonus awards, including annual or quarterly performance bonuses.