(USA) GM Coach (Non-Complex) - WM

Walmart • Temple, TX

11d • $65,000 - $100,000 • Onsite

About The Position

The GM Coach leads and develops teams, drives customer service and financial performance in a designated store area, and ensures compliance with company policies and procedures. The role includes coaching associates, supporting merchandising and operational processes, managing budgets and expenses, and implementing plans to achieve sales, profit, and customer experience goals. The position also promotes Walmart’s values, workplace belonging, continuous improvement, and associate development.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, develop, train, and mentor associates; assign duties, set clear expectations, provide recognition, and support staffing needs.
• Tour stores, listen to associates, provide feedback, and communicate store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide guidance to implement business solutions and meet objectives.
• Model and support exceptional customer service, resolve customer needs and complaints, and implement plans to address service deficiencies.
• Review profit-and-loss statements and manage budgeting, forecasting, and expenses in the designated business area.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Build relationships with stakeholders, support business initiatives, communicate goals, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
• Promote a culture of belonging, collaboration, accountability, learning, and continuous improvement.
• Support Walmart’s goal of becoming a regenerative company, including creating a sense of belonging, eliminating waste, and participating in local giving.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off, including sick leave
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U Walmart-paid education benefit, including tuition, books, and fees
• Performance-based bonus awards
• Annual or quarterly performance bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree