(USA) GM Coach (Non-Complex) - WM

Walmart•Griffin, GA

4d•$65,000 - $100,000•Onsite

About The Position

The GM Coach (Non-Complex) leads and develops teams, teaches and trains associates, provides feedback through store tours, and communicates with associates at all levels about store operations, technology, merchandising, business initiatives, and company direction. The role leads change efforts and provides clear expectations and guidance to help teams implement business solutions. The GM Coach models exceptional customer service and supports customer-service initiatives, resolves customer needs and complaints, develops action plans to correct deficiencies, and leads process improvements to provide a high-quality customer experience. The role drives financial performance and sales for the designated store area by reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, and overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes. It develops and implements plans to mitigate shrink and achieve sales and profit goals. The role hires, trains, mentors, recognizes, and develops associates; assigns duties; sets clear expectations; and supports staffing needs and company growth. It coordinates and oversees job-related activities, maintains stakeholder relationships, tracks progress toward goals, identifies improvement opportunities, and promotes continuous learning. It also ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The position emphasizes respect for individuals, belonging, collaboration, talent development, integrity, customer-first decision-making, data-informed planning, continuous improvement, learning, and adapting to change. The position is based at the listed Griffin, Georgia location. Walmart describes competitive pay, performance-based bonuses, and a range of benefits. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses and possible location-based or complex-structure compensation.

Requirements

Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop associates; tour stores and provide feedback.
Communicate store operations, technology, merchandising, business initiatives, and company direction to associates at all levels.
Lead company change efforts and provide expectations and guidance for implementing business solutions.
Model customer-service standards and support customer-service and community outreach initiatives.
Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve customer experience.
Drive financial performance and sales for the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, recognize, supervise, and develop associates; assign duties and set clear expectations.
Support staffing needs and company growth by recruiting and developing qualified associates.
Coordinate and oversee job-related activities and assignments; maintain relationships with key stakeholders and track progress toward goals.
Identify and address improvement opportunities, promote continuous learning, and demonstrate adaptability.
Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and integrity standards.
Promote a workplace of belonging, collaboration, accountability, and associate development.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave and family care leave.
Bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U Walmart-paid education benefit, including tuition, books, and fees for eligible programs.
Performance-based bonus awards and annual or quarterly performance bonuses.