(USA) GM Coach (Non-Complex) - WM

Walmart•Rindge, NH

11d•$65,000 - $100,000•Onsite

About The Position

The GM Coach leads and develops teams, supports store operations, and drives the financial performance and sales of the designated store area. The role includes coaching associates through training, store tours, feedback, and clear expectations; communicating business initiatives and company direction; and leading change efforts. The GM Coach models exceptional customer service, resolves customer concerns, supports community outreach, and implements plans to improve the customer experience. The position oversees budgeting, forecasting, expense control, merchandise presentation, seasonal transitions, inventory flow, and operational processes. It develops hourly associates through hiring, training, mentoring, assigning duties, recognition, and performance guidance, while fostering a workplace where associates feel a sense of belonging. The GM Coach coordinates work with stakeholders, tracks progress toward goals, identifies improvement opportunities, and ensures compliance with company policies and standards of ethics and integrity. The role emphasizes Walmart’s values: respecting individuals, acting with integrity, serving customers and members, and striving for excellence. Compensation is an annual salary of $65,000–$100,000, with possible performance bonuses and applicable pay differentials. The position is based at 750 US Route 202, Rindge, New Hampshire.

Requirements

Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience.
Successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop teams; actively listen to associates, tour stores, and provide feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance to implement business solutions.
Model customer service standards and support customer service initiatives, community outreach, and resolution of customer needs, complaints, and issues.
Develop and implement action plans to correct deficiencies and improve the customer experience.
Drive financial performance and sales in the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, supervise, and recognize associates; assign duties, communicate expectations, and develop qualified associates to meet staffing needs.
Build belonging and high-performing teams, attract and retain talent, and support associates’ growth and performance.
Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
Ensure compliance with company policies, procedures, mission, values, ethics, and integrity standards; support the Open Door Policy.
Promote continuous improvement, learning, adaptability, and the use of new technologies and skills.
Support Walmart’s goal of becoming a regenerative company through positive impact, belonging, waste elimination, and local giving.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U: Walmart-paid education programs, with tuition, books, and fees covered for eligible associates.
Performance-based bonus awards and possible annual or quarterly performance bonuses.