General Manager, Home Services
Sitreps • Philadelphia, PA19d • $175,000 - $195,000 • Onsite
General Manager Jobs
10,000 jobs found — updated daily
Store Manager
Dollar General • Tampa, FL19dAssistant General Manager
KidStrong Virginia Beach • Virginia Beach, VA19d • $16 - $27 • OnsiteGeneral Manager
Hardee's • Pekin, IL19dGeneral Manager
Whitsons Culinary Group • Madison, CT19d • OnsiteGeneral Manager
KidStrong Virginia Beach • Virginia Beach, VA19d • $47,000 - $55,000 • OnsiteGeneral Manager
Bagel Brands • Statesville, NC19dStore Manager
Dollar General • Mount Hope, WV19d • OnsiteGeneral Manager
Hardee's • Normal, IL19dStore Manager
Dollar General • Chipley, FL19d • OnsiteAssistant General Manager
KidStrong Great Bridge • Chesapeake, VA19d • $17 - $27Store Manager
Dollar General • Campbellsville, KY19dStore Manager
Dollar General • Shepherd, TX19dGeneral Manager
KidStrong Great Bridge • Chesapeake, VA19d • $47,000 - $55,000Store Manager
Dollar General • North Charleston, SC19d • OnsiteStore Manager
Dollar General • Quarryville, PA19d • OnsiteAssistant General Manager
MV Transportation • Camarillo, CA19dStore Manager
Dollar General • La Vergne, TN19d • OnsiteGeneral Manager
Leslie's • Miamisburg, OH19d • $43,124 - $46,124Store Manager
Dollar General • Jeanerette, LA19d
General Manager, Home Services
Sitreps•Philadelphia, PA
•$175,000 - $195,000•Onsite
About The Position
The General Manager will own a Tampa-based home services brand spanning HVAC, plumbing, and adjacent trades. This is a hands-on operating role with full responsibility for the business’s P&L, team, and strategic direction. The General Manager will have autonomy to run the business and be accountable for its results, without a detailed playbook or extensive oversight. During the first 90 days, the General Manager will learn the brand, evaluate the team, and set its trajectory by identifying growth opportunities, strengthening operating discipline, and determining where the team needs to be reset. The role focuses on growing a real service book into a profitable, expanding business, including building recurring service revenue and improving unit economics. The company values operating ability and leadership in blue-collar, technician-driven businesses over a particular career history in HVAC, plumbing, or the trades. Industry experience is a strong plus but is not a prerequisite. The role is on site in Philadelphia according to the job posting, which also says the candidate should be based in or willing to relocate to the Tampa area.
Requirements
- Track record of owning a P&L and being measured on its results.
- Operational leadership experience in a blue-collar, technician-driven business, including running field or service operations.
- Willingness to take on autonomy and accountability.
- Ability to work strategically on growth, budgeting, and capacity planning while also addressing day-to-day operational issues.
- Financial fluency, including the ability to analyze a P&L, identify performance issues, and address them.
- Leadership presence that earns the trust of field technicians, office staff, and corporate peers; a people-first approach.
- Comfort with ambiguity and a bias toward action.
- Based in or willing to relocate to the Tampa area.
Nice To Haves
- Experience in roofing, HVAC, plumbing, electrical, utilities, or other home-services or fleet-based field-services businesses.
- Demonstrated P&L ownership at a services business, ideally one backed by private equity.
- Familiarity with field service management software such as ServiceTitan, or similar software, and ERP/CRM tools.
- Exposure to Lean, Six Sigma, or other continuous-improvement disciplines.
- Bachelor’s degree; an MBA or operations-focused graduate degree is a plus.
- Military service or similar background that developed grit, ownership, and a results-first operating style.
Responsibilities
- Own the full P&L, including revenue, gross margin by trade, EBITDA, and growth targets.
- Lead the service business growth agenda, including building recurring service revenue alongside the existing book.
- Oversee daily operations, including scheduling and dispatch, technician productivity, capacity planning, and service quality.
- Establish and manage weekly and monthly KPI reviews, forecasting, and corrective action when performance falls short.
- Lead operations managers, service managers, dispatch and CSR teams, and field technicians through hiring, coaching, and performance management.
- Manage unit economics, including average ticket, booked-call conversion, revenue per technician, service-agreement growth, callback and warranty rates, and labor and material costs.
- Partner with marketing on lead flow, set pricing, and convert demand into booked, profitable work.
- Protect customer experience measures, including CSAT, review volume and rating, and repeat and referral business.
- Oversee safety, licensing, compliance, and fleet across all trades.
- Contribute to enterprise forecasting, budgeting, and performance reviews with corporate leadership.
Benefits
- $175,000–$195,000 base compensation.
- 50% bonus.
- Long-term incentives (LTIs).
- Meaningful bonus tied to results, with upside for an operator who moves the needle quickly.
- Autonomy to run the business with full P&L ownership.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Job Search Resources
Career Resources
Build a Resume for General Manager
The resume builder that gets results.
- Get clear feedback so you look as qualified as you are
- Align your resume with the job to get further in the process, faster
- Take the guesswork out of resume writing
