STORE MANAGER - QUARRYVILLE, PA STORE #10553

Dollar General•Quarryville, PA
•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The manager oversees employee recruitment, selection, retention, training, performance, and compliance with company policies and applicable labor laws. The role also ensures the store is properly staffed, opened and closed effectively, and operated in accordance with company procedures and deadlines. The Store Manager monitors business performance and expenses, manages ordering and inventory, ensures merchandise is stocked and presented according to company practices, and maintains inventory and financial controls. The role leads customer service, maintains a clean and safe store, ensures employees have necessary tools, and completes required paperwork. The position involves frequent walking or standing and bending, handling store equipment and merchandise, lifting, occasional exposure to weather, cleaning solutions, and freezer conditions, occasional ladder use, and regular driving to meetings, other stores, and deposits.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.
  • High school diploma or equivalent preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to perform the physical activities and meet the working-condition demands described, including frequent walking or standing, bending, stooping, kneeling, lifting, occasional ladder climbing, and regular driving.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and take disciplinary action up to and including termination.
  • Recommend employee pay rates and advancement.
  • Regularly communicate performance, conduct, and safety expectations, and coordinate meetings and events concerning safety, security, and company policies.
  • Ensure the store is properly staffed and opened and closed each day; personally open at least twice and close at least twice per week.
  • Review operating statements to identify sales, profitability, inventory-turn, expense-control, shrink, and error trends.
  • Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on replenishment and cycle counts.
  • Oversee efficient merchandise staging, stocking, and storage according to company work processes.
  • Ensure merchandise presentation, fixtures, pricing, and signage meet established practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership for superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools necessary to perform required tasks.
  • Follow company procedures and ensure employee compliance with the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Complete paperwork and documentation according to guidelines and deadlines.
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