Store Manager - Lancaster, PA

Lidl•Lancaster, PA

About The Position

Store Managers lead the performance and well-being of their store and team, which may include 15 to 60 employees depending on store volume. They provide Lidl customers with excellent service and a high-quality, low-price, hassle-free shopping experience. The role requires hands-on participation in daily store operations, proactive leadership, efficient multitasking, and a focus on employee development and continuous improvement.

Requirements

  • Must be 21 years of age or older.
  • Have 1–2 years of management experience and a bachelor's degree, or 3–5 years of management experience.
  • Demonstrate determination to complete tasks on time, meet store targets, and maximize productivity.
  • Have experience leading and developing a team in a fast-paced environment.
  • Have excellent customer service skills, including the patience and ability to de-escalate tense situations.
  • Be willing to participate daily in physical store operations, including stocking, cleaning, and ringing.
  • Be able to lift, move, carry, or slide products weighing over 50 pounds.
  • Be able to reach above the head to heights greater than 10 inches.
  • Be able to obtain and maintain ServSafe certification.
  • Be able to obtain and maintain state-specific store alcohol licensing as needed.

Responsibilities

  • Manage the performance and well-being of the store and all team members.
  • Ensure excellent customer service throughout the store and serve as the lead point of contact for customer needs.
  • Monitor and drive continuous improvement of store Key Performance Indicators (KPIs).
  • Recruit, train, and develop the team.
  • Provide hands-on support for operational tasks, including cash management, working stock, cleaning, and other essential store functions.
  • Ensure a safe, positive, and productive working environment in accordance with company and legal policies and procedures.

Benefits

  • Medical and prescription coverage
  • Dental coverage
  • Vision coverage
  • Paid holidays
  • Paid time off for sickness or vacation
  • Dedicated training plan
  • 401(k) plan with a 5% company match
  • Voluntary term life and AD&D insurance
  • Total Well-Being Program
  • Employee referral bonuses
  • Performance-based pay incentives for meeting quarterly goals
  • For full-time employees: group term life and AD&D insurance, short- and long-term disability insurance, voluntary critical illness and/or accident insurance, parental leave at 100% pay for birth mothers and non-birth parents, and additional paid time off and sick time
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