Store Manager - Lancaster, PA

Lidl US•Lancaster, PA

About The Position

Store Managers develop, support, and hold store teams accountable while providing customers with Lidl’s shopping experience. They take ownership of store performance, work hands-on to complete operational tasks, address operational and personnel challenges proactively, manage competing priorities, and identify training needs to support employee development. The role focuses on delivering high-quality, low-price, and hassle-free shopping. The Store Manager manages the performance and well-being of the store and its team, which ranges from 15 to 60 employees depending on store volume. They lead customer service, monitor and improve store KPIs, recruit and develop employees, and take part in essential store operations such as cash management, stocking, and cleaning. They ensure a safe, positive, and productive working environment in accordance with company and legal policies and procedures.

Requirements

Must be at least 21 years old.
Have 1–2 years of management experience and a bachelor’s degree, or 3–5 years of management experience.
Demonstrate determination to complete tasks on time, meet store targets, and maximize productivity.
Have experience leading and developing a team in a fast-paced environment.
Have excellent customer service skills, including patience and the ability to de-escalate tense situations.
Be willing to participate daily in physical store operations, including stocking, cleaning, and ringing.
Be able to lift, move, carry, or slide products weighing more than 50 pounds.
Be able to reach above the head to heights greater than 10 inches.
Be able to obtain and maintain ServSafe certification.
Be able to obtain and maintain state-specific store alcohol licensing as needed.

Responsibilities

Manage the performance and well-being of the store and its team of 15 to 60 employees, depending on store volume.
Ensure excellent customer service throughout the store and serve as the lead point of contact for customer needs.
Monitor and drive continuous improvement of store Key Performance Indicators (KPIs).
Recruit, train, and develop the store team.
Provide hands-on support for operational tasks, including cash management, stocking, cleaning, and other essential store functions.
Ensure a safe, positive, and productive working environment in accordance with company and legal policies and procedures.

Benefits

Starting pay of $95,000 per year.
Medical and prescription coverage.
Dental coverage.
Vision coverage.
Paid holidays and paid time off for sickness or vacation.
Dedicated training plan.
401(k) plan with a 5% company match.
Voluntary term life and AD&D insurance.
Total Well-Being Program.
Employee referral bonuses.
Performance-based pay incentives for meeting quarterly goals.
For full-time employees: group term life and AD&D insurance, short- and long-term disability insurance, voluntary critical illness and/or accident insurance, parental leave at 100% pay for birth mothers and non-birth parents, and additional paid time off and sick time.