General Manager Jobs

About The Position

Requirements

• Successfully complete all training modules, including GMIT and Talent Platform training.
• Ability to achieve placement in the succession program.
• Excellent communication skills.
• Proficiency with computers.
• Ability to recruit, select, and develop high-performing team members.
• Efficiency, organization, and planning skills.
• Strong knowledge of the business, products, and competitors.
• Customer-service mindset and high standards for personal and team performance.
• Analytical skills and attention to detail.
• Ability to follow through on commitments and act proactively.
• Honesty, integrity, creativity, and a positive attitude.
• Strong work ethic and willingness to work hard and long hours to get the job done.
• Ability to communicate clearly, articulately, and diplomatically.
• Teamwork and ability to collaborate with division heads and corporate team members.
• Flexibility and adaptability to changing priorities, complexity, and change.

Responsibilities

• Hire high-performing team members to support store objectives.
• Meet or exceed the sales budget.
• Meet or exceed EBITDA/SOC goals.
• Meet or exceed labor rate goals.
• Achieve shrink of 0.4% or better.
• Meet or exceed the fiscal-year gross margin budget.
• Meet or exceed the APC goal.
• Increase customer count over the prior year.
• Meet or exceed the Mystery Shop goal of 95%.
• Oversee store performance, customer service, profitability, operating procedures, and merchandising objectives.
• Manage profit margins, payroll, and other controllable expenses.
• Execute company programs and initiatives.
• Recruit, hire, train, and develop team members.
• Set expectations for customer service and foster a positive workplace.

Benefits

• Competitive compensation
• Extensive paid training
• Comprehensive and flexible suite of benefits
• 401(k) with company match
• Team member discounts
• Rewards for top performers
• Career advancement opportunities