STORE MANAGER - MILAN, IL STORE #4478

Dollar General • Milan, NY

8d • $56,570 - $59,400

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed effectively, and operated according to company policies, procedures, and standards. The manager oversees employee hiring, training, performance, and development; monitors store performance and inventory; maintains merchandise presentation and financial controls; and leads customer service and store safety efforts.

The position involves frequent walking and standing, bending, stooping, and kneeling, and handling merchandise and equipment. It may include lifting up to 40 pounds, occasionally up to 55 pounds, climbing a step ladder up to six feet, and regularly driving a personal vehicle for meetings, visits to other stores, and deposits. The work environment is fast-paced with moderate noise, and may involve occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers.

Requirements

• Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations, including percentages.
• Knowledge of cash handling procedures, cashier accountability, and deposit control.
• Ability to perform cash register functions and generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
• Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
• Good organizational skills and attention to detail.
• Ability to solve problems and handle a variety of situations.
• Valid driver's license.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of management experience in a retail environment preferred.

Responsibilities

• Recruit, select, and retain qualified employees in compliance with labor laws and company policies, and ensure appropriate staffing.
• Train employees, conduct performance evaluations, identify performance gaps, provide counseling or solutions, and take disciplinary action up to termination when appropriate.
• Recommend employee pay rates and advancement.
• Regularly communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
• Ensure the store is staffed and opened and closed effectively each day; personally open at least twice per week and close at least twice per week.
• Review operating statements to identify business trends, including sales, profitability, and turn, as well as expense-control opportunities, potential shrink, and errors.
• Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
• Facilitate efficient staging, stocking, and storage of merchandise according to company processes.
• Ensure merchandise presentation follows established practices, including proper fixture use, product pricing, and signage.
• Maintain accurate inventory through controls for damages, markdowns, scanning, paperwork, and facility processes.
• Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
• Lead superior customer service.
• Maintain a clean, organized store and a safe, secure working and shopping environment.
• Ensure the store has the tools needed to perform required tasks.
• Follow company policies and procedures and ensure employee compliance.
• Complete paperwork and documentation according to guidelines and deadlines.
• Drive a personal vehicle regularly to attend meetings, visit other Dollar General stores, and make deposits.

Benefits

• Health insurance coverage options
• Supplemental benefit programs
• 401(k) Savings Plan
• Paid sick leave where required by law
• Vacation
• Paid maternity and parental leave
• Possible short-term incentive opportunities based on individual and/or company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED