About The Position
The Key Account Manager for Santen Italy will execute the channel strategy for Santen products in Italy, working with the Italian Marketing department to identify opportunities and negotiate agreements with pharmacy chains and e-retailers. The role drives sales, maintains customer relationships, aligns offerings with pricing strategy, and contributes to the commercialization of Santen’s current and future portfolio. The position manages pharmacy chains, e-retailers, and wholesalers; develops tailored account plans; and delivers channel sales targets focused on sales growth and profitability. It collaborates with Marketing and other departments, tracks and reports account progress and KPIs to line management, and evolves the channel strategy to support year-on-year growth. Santen describes itself as a specialized eye-health company with a 130-year heritage and operations in more than 60 countries and regions. It offers flexible ways of working and an inclusive work environment.
Requirements
- At least 3 years of experience in Sales or Key Account Management.
- Experience selling to pharmacy chains, e-retailers, and/or national accounts such as wholesalers.
- Strong negotiation skills and experience securing deals and maximizing business growth.
- Advanced experience managing online and offline assortment, pricing, campaign development, implementation, and tracking.
- Strong understanding of brand positioning, visual identity, and supply chain processes.
- Ability to build and maintain customer relationships and drive online and offline sales.
- Proven ability to analyze client potential, identify growth opportunities, and develop strategic action plans.
- Fluency in Italian and intermediate-level English.
Nice To Haves
- Experience in the pharmaceutical industry.
- Existing relationships with key pharmacy chains across Italy.
- A business qualification.
Responsibilities
- Develop and implement a channel strategy for Santen Italy products in collaboration with the Marketing department.
- Scan the Italian market to identify potential key accounts and product opportunities.
- Build relationships with pharmacy chains, e-retailers, and wholesalers, aligning offerings with the Italian pricing strategy.
- Negotiate deals with key accounts to support sales growth and profitability.
- Manage assigned accounts and execute tailored account plans.
- Deliver channel sales targets while maximizing sales and profitability.
- Collaborate with Marketing and other departments to coordinate sales through the relevant channels.
- Track and report account progress and KPIs to line management.
- Continuously evolve the channel strategy to build capabilities and support year-on-year growth.
Benefits
- Flexible ways of working.
- An inclusive work environment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
