Key Account Manager

Reckitt•Bentonville, AR

1d•$143,000 - $215,000

About The Position

Reckitt is seeking a high-potential, growth-oriented Key Account Manager to lead and accelerate its Walmart omnichannel business for Mead Johnson Nutrition (MJN), Reckitt’s specialized infant and child nutrition business. The role serves as a key business owner for the Enfamil Infant Nutrition portfolio at Walmart, driving category growth, portfolio performance, customer engagement, forecast accuracy, and execution across physical retail and digital channels. The position offers meaningful P&L accountability and is designed for someone with potential to grow into broader commercial leadership roles. The Key Account Manager partners with Walmart merchants and internal teams to develop customer and category strategies, manage portfolio and financial performance, oversee demand forecasting, and improve ecommerce execution. The role coordinates across marketing, supply chain, replenishment, finance, shopper marketing, and analytics, and communicates business opportunities and risks to senior leadership. This role is not currently sponsoring visas or considering international movement.

Requirements

Bachelor's degree in Business, Marketing, Finance, Supply Chain, or a related field.
5–10 years of experience in sales, customer development, category management, ecommerce, or related commercial roles.
Strong analytical and financial acumen, including experience managing large data sets and business performance metrics.
Strong storytelling and presentation-building abilities.
Excellent communication, presentation, and relationship-building skills.
Ability to manage multiple priorities in a fast-paced environment.
Demonstrated ability to influence cross-functional teams and drive results.
Experience leading category reviews, line reviews, or annual business planning processes.
Knowledge of syndicated data, customer-specific reporting tools, and forecasting methodologies.
Experience managing a P&L or owning significant business results.

Nice To Haves

Walmart or large retailer account management experience.
Ecommerce, omnichannel, or digital commerce experience.

Responsibilities

Build and maintain relationships with Walmart merchants and cross-functional stakeholders.
Lead routine customer engagement, including business reviews, joint business planning discussions, and recurring customer meetings.
Prepare and deliver customer-facing presentations and strategic recommendations.
Develop and execute category growth strategies aligned with customer objectives and company priorities.
Develop line review strategies, assortment recommendations, and item portfolio positioning.
Own accountability for sales performance, profitability, and growth for the customer business.
Contribute to annual customer business planning and long-range strategic planning.
Make portfolio management decisions that balance growth opportunities, customer needs, and financial objectives.
Drive pricing strategy execution and monitor competitive activity.
Identify risks and opportunities using consumption trends, market dynamics, and customer insights.
Own customer demand forecasting processes and forecast accuracy.
Lead forecast review meetings and align cross-functional partners on assumptions and business drivers.
Provide data-driven recommendations to improve inventory health, in-stock performance, and service levels.
Lead item setup, content readiness, product detail page quality, and digital shelf execution.
Monitor new item launches, availability, and online execution to support customer experience.
Use ecommerce insights and digital analytics to identify growth and conversion opportunities.
Coordinate across marketing, supply chain, replenishment, finance, shopper marketing, and analytics teams.
Serve as the central point of accountability for business questions about sales, consumption trends, forecasting, and customer performance.
Lead internal business reviews and communicate key opportunities and risks to senior leadership.
Influence stakeholders across functions to execute business objectives.