Key Account Manager

Haleon•New York, NY

About The Position

Haleon is seeking a results-driven Key Account Manager to lead and grow its National Key Accounts business. The role is responsible for driving sales growth, strengthening customer partnerships, managing profitability, and ensuring excellent execution across assigned accounts. The successful candidate will develop customer business plans, lead commercial discussions, analyze sales and market data, and work with cross-functional teams and third-party agencies to deliver account objectives.

Requirements

  • Minimum 3 years of experience in FMCG/FMCH sales or Key Account Management.
  • Proven track record in managing customer accounts and delivering sales results.
  • Strong business planning, negotiation, and stakeholder management skills.
  • Excellent analytical and problem-solving capabilities.
  • Highly accountable, organized, detail-oriented, and able to work effectively across teams.
  • Commercially minded with a passion for customer development and business growth.
  • Proficient in Microsoft Excel and other Microsoft Office applications.

Responsibilities

  • Build strong relationships with key customers and stakeholders to drive long-term business growth.
  • Develop and execute customer business plans to achieve sales, distribution, and profitability targets.
  • Lead commercial discussions and negotiations with key accounts, as well as strategic business reviews and customer business planning.
  • Drive execution excellence through collaboration with cross-functional teams and third-party agencies.
  • Identify business opportunities, analyze sales and market data, and translate findings into actionable insights and business recommendations.
  • Manage sales forecasting, account profitability and trade investments through Gross-to-Net (G2N) management, and account receivables.
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