STORE MANAGER - GRAWN, MI STORE #24575

Dollar General•Blair Township, MI

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The manager ensures the store is appropriately staffed, operates effectively, provides superior customer service, maintains inventory and financial integrity, and complies with company policies and procedures. The role includes regular store opening and closing duties, employee recruitment and development, review of operating performance and inventory, and maintaining a clean, safe, and well-organized store. The position involves frequent physical activity and occasional driving to meetings, other stores, and to make deposits.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver's license.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of management experience in a retail environment preferred.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies; ensure appropriate staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is staffed and opened and closed effectively each day; open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, expense control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on BSR and cycle counts.
  • Facilitate efficient staging, stocking, and storage of merchandise according to company processes.
  • Ensure merchandise presentation follows established practices, including appropriate fixture use, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe, secure work and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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