Store Manager - Harrison, Mi Store #9520

Dollar General•Harrison, MI

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The manager helps ensure the store is properly staffed, well organized, safe, secure, and operating in accordance with company policies and procedures. The role includes regularly opening and closing the store, managing inventory and financial controls, developing employees, and providing customer-service leadership. The position involves frequent walking or standing, bending, stooping, and kneeling; handling store merchandise and equipment; lifting up to 40 pounds, with occasional lifting up to 55 pounds; and occasional climbing on a step ladder to six feet. The work takes place in a fast-paced environment with moderate noise, and may involve occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers. Regular use of a personal vehicle is required for meetings, visits to other Dollar General stores, and deposits.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash-register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and deal with a variety of situations.
  • Valid driver's license.
  • Ability to regularly drive a personal vehicle for meetings, visits to other stores, and deposits.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate store staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, and address them through appropriate solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is staffed and opened and closed effectively each day; open at least two times per week and close at least two times per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Ensure merchandise is staged, stocked, and stored efficiently according to company work processes.
  • Ensure merchandise presentation follows established practices, including proper fixture use, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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